Testimonial
From: Bill Scott - USA
To: Summit Tours : sales@summittoursegypt.com
Cc: Sarah Scott
Sent: Thursday, March 03, 2011 8:13 PM
Subject: Bill and Sarah Scott - Egypt Tour
Dear Emad:
I hope all is well is Egypt. I wanted to thank you and everyone that we met for a truly wonderful time in Egypt. The people of Egypt are wonderful, the history is amazing, and we witnessed a History. From the time we arrived in Cairo everything went perfectly. Ayman met us at the airport and made sure we got to the hotel. Emad, our tour leader in Cairo, was excellent. He was enjoyable to talk to and was a great guide. The camel ride at the pyramids is unforgettable. I cannot remember the name of the lady that was the guide at the pyramids, but she was very knowledgeable and a great guide. We had a great lunch at a café they took us to for a flavor of Egypt that I don’t think most people have an opportunity to enjoy. In Aswan, Omar met us and took us for a sail on the Nile, one of the many highlights of the trip. The cruise on the Nile was truly relaxing. I think we were the only Americans on the boat, but felt right at home. And Omar was a great guide in both Aswan and Luxor. He has great knowledge of Egyptian History and relates it well. Then back to Cairo and the adventure with history in the making. The staff at the Meridian were great, particularly Mohammad that worked a the bar. He made sure Sarah got a birthday cake. People have asked us how it was in Egypt and if we were ever afraid because of the protest. The people of Egypt can only be described as very nice and friendly. We were never afraid or fearful in any way. Everyone was helpful and friendly, even at the airport as everyone was trying to leave. It was a long day, but worth the adventure and experience. I think Egypt took a great step forward and will be an even better place to visit in the future. You have a great country. Even after the delays at the airport, you made sure we were met in Jordan and the vacation continued. The Dead Sea, Petra and Amman are places every person should visit. We will come back to Egypt in the future. You made our trip a vacation of a lifetime and we can only thank you.
I am not sure how soon tourism will return to normal in Egypt, but if there is anything we can do to help, please let us know. If anyone want a reference on Summit Tours, please have them contact me.
Thanks you and everyone that we met.
Bill and Sarah (Sue) Scott
From: Allan Bigham - New Zealand
To: Summit Tours : sales@summittoursegypt.com
Sent: Monday, February 14, 2011 1:16 AM
Subject: Hope all is well?
Dear Emad A-Aziz
My husband and I have been watching the Egyptian turmoil with some considerable interest and concern, as we were guests of your company in April 2110. We certainly had a wonderful time with your tour guides, Emir (Cairo) and Al (Nile cruise and Aswan), and were delighted with the
arrangements on our tour.
Please pass on our concern to both Emir and Al, and please know that we wish you all the best for your future tour ventures, and hope that this unrest has not affected your business too severely.
Kind Regards
Shona and Allan Bigham
From: Deepak Vaidya - UAE
To: Summit Tours : sales@summittoursegypt.com
Sent: Monday, January 31, 2011 4:05 PM
Subject: Thank you
Dear Emad,
How are you?
I have been very busy after coming from Cairo, so couldn't write to you earlier.
Thank you very much for organizing everything for us in Egypt, we had a wonderful time. Special thanks to Amer who was very helpful and gave us complete insight into Egypt's rich history. You people were very professional in your approach.
We are not hearing good things from Egypt, hope you people are ok. Convey our regards to Amer.
Regards
Deepak Vaidya
From: Patricia Doherty - USA
To: Summit Tours : sales@summittoursegypt.com
Sent: Thursday, January 20, 2011 11:45 PM
Subject: Re: Egypt Tour - Nile Cruise - Feed Back
Dear Emad
I am happy to say that we had a wonderful time on our cruise despite the confusion about the pickup day and time. Our tour guide came to the hotel a day too early and the hotel did not give us the message. We eventually contacted the office and Hussein came to get us. From then on things went very smoothly. Hussein was very easy to get along with, his English was quite good and he was very organized.
The Nile Premium was very comfortable and the food was excellent. The onboard staff was cheerful and helpful. I would happily recommend your company to friends travelling to Egypt.
Thank you,
Pat Doherty
From: Pete Wetzel - Australia
To: Summit Tours : info@summittoursegypt.com
Sent: Saturday, January 15, 2011 3:09 PM
Subject: Re: Egypt & Jordan Tour - Feed Back
Hi Emad,
Tiana and I had a fabulous holiday. It really was so much fun. We will always have great memories.
The guides were great and looked after us very well. Amir in Cairo is so lovely and we enjoyed his warm and friendly manner.
Basim in Aswan and Luxor was very professional and has extensive knowledge. He was flexible and I think enjoyed taking us two crazy Australians around all the temples etc. He really knows his stuff!
Everyone was terrific and really worked hard to give us a great holiday. We do love the Egyptian's sense of humour and had a lot of fun!
Jordan was fantastic and I wish we had had several more days there. Our tour guide was also very good. His English was exceptional and the vehicle we had in Jordan was beautiful.
I have already made several recommendations about your company to people in Australia who are considering travelling to Egypt. That is how I found out about your company - via someone who recommended you.
Thank you for a great holiday and we wish you all the success in 2011.
Regards,
Petrina and Tiana
From: Alan Horovitz - USA
To: Summit Tours : sales@summittoursegypt.com
Sent: Wednesday, January 12, 2011 12:17 AM
Subject: Re: Egypt & Jordan Tour - Feed Back – Alan Group
Dear Emad,
Howdy from Houston!
I apologize for being so long before writing to you. It happened that, unrelated to Egypt, I became ill after I returned home. All’s well now and, if I may, I would like to share some observations with you.
First, our journey through Egypt was wonderful and I must say that Summit Tours did far more in overseeing our travel and accommodations than we had expected. So many details were accommodated that we would happily recommend your firm to others.
The cuisine of Egypt is wholesome and plain. The hotel food was extravagant in comparison. Most Americans have at least a passing familiarity with falafel and hummus. Ah, but what was THE dish which may best define the Egypt we saw? This dish was “kashawry”. We had read of it before arriving to Egypt. Clearly it is the everyman’s meal, eaten everyplace and at all hours. Our guide was a little surprised when we asked to be taken to lunch… for kashawry. Of course he accommodated us, but he definitely seemed a little surprised that we would have an interest in anything so basic. But... it was delicious and it was VERY Egypt for us. May I suggest that you add that dining experience (and brief instructions on how it is eaten… what sauces, etc.) to the itinerary. Perhaps an inexpensive side offering?
We, personally found our time in Memphis to be a bit prolonged. One hour would be more than maximum. Our guide was very informative and easy to listen to. But we might suggest that, as Americans, we would rather have spent a bit more time elsewhere. More time at the pyramids and sphinx that afternoon would have been nice. At least for us, no time at the carpet factory would have been fine (we own many Persian carpets including a few silk masterpieces). For our first day of travel, it was very difficult to not have had time to sit down for lunch. As I mentioned to you, my Mother is a lady of a certain age… but we would all have enjoyed a mid-day sit down for refreshment. NONE OF THIS IS A NEGATIVE RELECTION ON OUR GUIDE. He was lovely.
Abu Simbel was so overwhelmingly spectacular… I would suggest that it not be an option, but rather an integral part of the tour. Clients who do not know better and do not accept the option, the return to the USA without having seen Abu Simbel will feel very annoyed at the missed opportunity.
So, we unanimously agree it was a lovely, exciting and informative tour on which so many of our needs were anticipated. We would like to thank you for your efforts, accommodations and hospitality.
Oh, yes, and briefly about Jordan. VERY top notch. Sophisticated and five-star. Plus, may we strongly recommend to you our driver. He was helpful, and charming, and informative, and he made my Mother laugh. He could be your key to success in Jordan.
We were sorry not to have had the opportunity to make your personal acquaintance, but we shall speak well of you to all whom we meet.
Thank you for your hospitality and caring for our needs as sojourners in your country.
Sincerely, Alan Horovitz
From: Jeanine Chen - USA
To: Summit Tours : sales@summittoursegypt.com
Sent: Tuesday, January 11, 2011 10:46 PM
Subject: Re: Egypt Tour Program One
Emad,
We are back in the United States safe and sound.
The Tour was great. We were impressed with the airport transfers to/from airport/hotel. It was comforting to know that there was someone to meet us as soon as we got off the plane so we would know what to do.
The tours and guides (Ramadan & Amir) on the cruise and Cairo were excellent.
All in all, the Tours in Egypt and the itinerary was very good. We enjoyed our vacation/stay in Egypt and hope to come again soon.
Thanks for all your help in booking this for us and making our vacation as great as possible!!
Sincerely,
Jeanine Chen
From: Bernard Chan - Hong Kong
To: Summit Tours : sales@summittoursegypt.com
Sent: Tuesday, January 11, 2011 8:28 AM
Subject: RE: Egypt & Jordan Tour - Feed Back
Dear Emad,
Thank you for your e-mail. The tours have been well organised and everything in the itinerary were delivered. The standard of the hotels and the Nile cruise is excellent.
The only aspect that can be improved, in my opinion, is that there should be an easier way to accommodate additional requests from the guests. We found out that while we were in Cairo the guide was unwilling to change the itinerary for us to visit more attractions, although there was ample time to do so. Whereas during the Nile cruise we needed to haggle quite a bit to visit additional attractions, as otherwise the prices quoted would be too high. Now I do understand that it would have been best to fix the itinerary beforehand.
However in Jordan the amount the driver charged for taking us to additional attractions was reasonable.
These are just minor comments and do not detract from the fact that the organization of the tour was excellent and we enjoyed our trip tremendously.
With many thanks and best regards,
Bernard
From: Heena Shah - USA
To: Summit Tours : info@summittoursegypt.com
Sent: Tuesday, January 11, 2011 2:23 AM
Subject: RE: Egypt Tour - Feed Back – Heena Group
Hi Emad,
Yes, we are back and we had a wonderful trip in Egypt.
The arrangements you had made were good, and we were happy with all the accommodations.
The 3 guides we had including Aseem, Mohammed and Amir were all great and we enjoyed their company.
We will recommend your company to our friends for sure .
Heena
From:Pete Logan - American International School - Cairo
To: Summit Tours : sales@summittoursdubai.com
Sent: Sunday, January 09, 2011 8:48 PM
Subject: RE: Nile cruise and possible Lake Nasser Cruise.
Emad, thank you again for everything you did for us on the tour. Ned and Janey and myself are so impressed. I will send your information to the staff and recommend you folks. Happy New Year. Pete Logan
AIS
From: Pete Logan - American International School – Cairo
To: Summit Tours : sales@summittoursdubai.com
Sent: Sunday, January 09, 2011 9:24 AM
Subject: Re: Nile cruise and Lake Nasser Cruise.
Dear Emad, I want to thank you for the tour that you set up for myself and my guests from Canada. We are very pleased with everyone on the tour. Everyone was excellent. We especially enjoyed the Lake Nasser cruise. The cruise ship was fantastic, the food very wonderful. I will let all the teachers know about your tour company. Have a great new year. Thanks again.
Pete Logan
From: Amrita Rewari - USA
To: Summit Tours : sales@summittoursdubai.com
Cc: sales@summit-tours.net
Sent: Wednesday, January 05, 2011 5:48 PM
Subject: RE: Emad / THANKS
Hi Emad & Mohanad,
Wish You all a VERY HAPPY NEW YEAR. Hope we do more business in this year too.
I just want to thank you again as my clients have come back happy and they had good words to say about Emad.
I hope to come visit Egypt soon and hope to get a good rate and service for me too.
Thanks Guys.
Amrita
Global Air Travel,
USA
From: Angela Ham - American International School
To: Summit Tours : sales@summittoursegypt.com
Sent: Friday, December 03, 2010 9:00 PM
Subject: Re: Nile Cruise - Feed Back
Good Afternoon,
I am sorry that it has taken so long to get back with you. My family and I loved our cruise. You made it such an easy vacation. It was nice to have people waiting for us at the airport to take us to our boat and make sure we were all settled in. Your quick e-mail responses throughout the entire process let me know that you cared about our trip and our questions.
We will be giving your e-mail to all our friends here and anyone who comes to visit. Thank you for making our little vacation so wonderful!
Angela Ham
From: Martin and Birte Reader – Canada
To: Summit Tours : sales@summittoursegypt.com
Sent: Thursday, December 02, 2010 3:47 PM
Subject: Fw: Mr. Ian Doherty - Egypt Tour
Dear Emad
Thank you for the trip organization. We thoroughly enjoyed our time in Egypt. Your staff from Cairo, Emir and Emad were very attentive to our needs. The selection of the 4 guides we had (hopefully I am spelling their names correctly) Hannah in Cairo/Giza, Surilia in Alexandria, Mustafa on the Lake Nasser and Ahmed on the Nile Cruise were great!! Summit Tours couldn't have picked better guides. They were informative and attentive to our needs.
Your selection of hotels in Aswan and Luxor were lovely and breakfasts were of a high standard both in quality and varied menu.
Thank you again for booking this trip , we enjoyed our trip and your organization of the holiday. At present we are reviewing our photographs of this excellent trip.
Martin and Birte Reader
From: Dorothy Kabisch - Australian
To: Summit Tours : sales@summittoursegypt.com
Sent: Tuesday, November 30, 2010 11:52 AM
Subject: RE: Egypt Tour Program 04 Nights 05 Days : Cairo - Abu Simble - Aswan - Nile Cruise
The cruise was excellent and the boat, tours, food and service was wonderful. I will certainly take this cruise again before I leave Egypt and have already recommended you and this boat to several friends. When I am next planning a holiday I will contact your company and I thank you for all your professional help.
The only thing I would ask you to feedback to the boat is that they should let people sit where they want to for their meals. We had some friend on the same cruise and we were not allowed to sit with them because we had booked through another company so we had to sit with people we really had nothing to talk about which was a little uncomfortable at times.
Well Done!
Regards
Dorothy
From: Walter Bell - USA
To: Summit Tours : info@summittoursegypt.com
Sent: Thursday, November 18, 2010 5:18 AM
Subject: Re: Egypt , Jordan & Syria
Dear Mr. Emad
We returned home this evening. We want to thank Summit Tours for the excellent itinerary, though we are now very tired. We also want to acknowledge the consistently high quality of the guides.
Regards
Walter Bell
From: Dan Aagaard - Denmark
To: sales@summittoursegypt.com
Sent: Monday, November 01, 2010 9:41 PM
Subject: Egypt Tour – Dan Group
Dear Emad
I have just spoken to the clients about their trip to Egypt.
In general they were happy about their stay in Cairo and had a really nice evening on the cruise.
Once again thank you for all the help in Cairo. I know you have been working hard and Both me, Johnny and The clients appreciated all your effort.
I hope that we can work together again in the future.
Venlig Hilsen / Best Regards
Dan Aagaard
Director
Corporate Travel & Events
Denmark
From: Marian Ciaramella - USA
To: Summit Tours : sales@summittoursegypt.com
Sent: Friday, October 29, 2010 6:45 PM
Subject: Re: Mideast Tour – Lebanon & United Arab Emirates
Hi E-mad:
Linda already told you about Coral Beach and the Drivers in UAE. All the other hotels were wonderful and the staff very pleasant. Safari was fabulous, especially the Dune bash surfing sand dunes. Totally unexpected and wild, but we loved the experience.
We visited family in Lebanon with a feast for kings. I tell everyone to go to Mideast. It truly has the greatest and warm people. Also, the best food and history etc. Trying to convince my relatives here to take the trip
Thank you for all of your efforts and concern.
Marian Ciaramella
From: Alan & Cathy Rickard - United Kingdom
To: Summit Tours
Sent: Thursday, October 21, 2010 12:48 PM
Subject: Egypy Tour
Emad,
Just a quick note to say thank you for everything on our tour. We both enjoyed the whole experience, and everything went as clockwork.
Please pass on our thanks to all your reps and guides in Cairo, Aswan, Luxor and Abu Simel. Well Done...!!!
Special thanks to our main guide Mustafa ( I hope I spelt that correctly) on the cruise etc. He managed to make our trip that little more special and we would recommend him for all your tours.
Many, Many thanks to you and your team.
Best Regards Alan & Cathy Rickard
From: Katy Soudmand - USA
To: Summit Tours : mohanad@summittoursegypt.com
Sent: Sunday, May 09, 2010 2:42 PM
Subject: Re: Cairo Tours & Sightseeing – Feed Back
Thank you for your help. We will recommend you to our friends who will visit Egypt soon.
Regards,
Katy
Katy Soudmand
From: Carlo Nino USA
To: Sales Summit : Summit Tours Egypt
Sent: Tuesday, April 06, 2010 3:24 PM
Subject: Re: Everything is Good
This has been one of the most unforgettable tours I have ever been on.
I have traveled to Tanzania and Kenya on tours but this was the best coordinated tour I have ever been on. I would be pleased to leave a very positive testimonial.
I would also like to make comments in regard to your operators.
If you have contact information for Amir from Cairo, please send it to me so I can give him my kindest regards. He was our first experience after Ayman. Please send him my information.
I will follow this message up pending your response.
Kindly ,
Carlo A. Nino
From: Rena Becker USA
To: Sales Summit : Summit Tours Egypt
Sent: Monday, April 05, 2010 3:59 AM
Subject: Re: Engineering Group – Nebraska ( 48 persons )
Emad,
Thank you for your gracious work on these documents and the entire trip. Thank You also for the Easter wishes.
I am now rested and back in full swing planning other trips around the world. Your team was most gracious as we travelled from place to place and very accommodating with the sand storm and changes in plans.
Emad Mohsen truly worked hard to get our group what they needed as well as introduced many of us to other aspects of Egyptian Culture. He was a great leader , a great worker and he continued to fight for our group to see all the many areas we saw on our trip. You, Emad Mohsen , the Guides and all others we met were most accommodating and helped in so many ways. We had a tremendous trip, one we will never forget.
Soon, I hope to bring my husband and father back, on that trip I will look forward to seeing the other places you have mentioned and also some of the amazing historical parts of your great country that I have already seen .
Have a wonderful week and year. Thank You again.
Rena Becker
College of Engineering
From: Thao Nguyen USA
To: Sales Summit : Summit Tours Egypt
Sent: Monday, March 29, 2010 4:51 PM
Subject: Re: Egypt Trip – Nebraska Engineering College
Mr. A-Aziz,
Thank you so much for your company's help for our entire trip.
It was an honor to work with you and your company.
Our students definitely had a wonderful experience in Egypt for their 10 days there. There are couple of them already missing Egypt. So you can tell that they loved it!!!
We're definitely looking forward to work with you in the long run.
I will sure keep in touch with you
Wish you best with everything and take care!
Thao Nguyen
College of Engineering
From: Allan Schwartz Canada
To: Info Summit : Summit Tours Egypt
Sent: Friday, March 26, 2010 10:47 PM
Subject: comments on our recent trip – Egypt & Jordan
Good afternoon!
First of all let me congratulate Summit Tours and their organization. My wife and I had an extremely enjoyable trip.. the arrangements worked out very well; the accomodations were more than acceptable and the guides and drivers were both punctual, courteous and informative. The sights in Egypt were most impressive and the 3 day cruise down the Nile very peaceful.
Jordan was great (Petra was sensational and the guide there was excellent) and we must strongly suggest that whomever you send on to Amman, please MAKE SURE that you include a visit to Jerash as a must! A city tour of Amman is probably not required... not a lot to see, but Jerash was quite memorable. Mount Nebo... not as exciting.
We have no hesitation in recommending your company to other travellers.
Regards
Allan & Elizabeth Schwartz
From: Jamie United Kingdom
To: Sales Summit : Summit Tours Egypt
Sent: Tuesday, March 23, 2010 10:16 PM
Subject: Re: Egypt Tour
Emad A-Aziz,
Flight in was ok. Delays in Frankfurt.
Our guide Amir in Cairo is fantastic. I would recommend to anyone. He is more than a guide, he is a friend. Wonderful that you have him and our driver in Cairo E-hab. Both so polite, caring, helpful and a joy to be with. They are both great with our child as well.
I can’t say enough about them.
The hotel in Luxur is great. Better than Cairo. More room for us. Cairo was ok, clean, just on the small side.
I hope that your company has a survey when we are back home. We have really good reviews.
Jamie Boutwell
From: Suresh Challa USA & India
To: Sales Summit : Summit Tours Egypt
Sent: Tuesday, February 23, 2010 3:05 PM
Subject: Evaluation of our trip to Egypt & Jordan ( 27 persons )
Dear Emad,
My apologies for the long delay in getting back to you about the wonderful trip we had.
I have been meaning to send you a quick note on the evaluation but I got so busy after the vacation that I just did not have time to complete the note I started to write. Now I can't even find the note that I started ;-)
Anyway, I wanted to say that we all had a great time and your arrangements have been very good. Barring a few things overall everybody in the group have a good time. My observations are that interestingly Jordan turned out to be a great place for tourists (better than Egypt I must say). I think the main reason was in Egypt the people were very pushy & aggressive and most of us had unpleasant experiences when dealing with people (mainly sales people in Egypt) but in Jordan we felt more at ease and were pleasantly surprised to see high quality facilities even in remote places.
Once again, I want to thank you for the great time and I have already recommended your services to some our friends.
Warm Regards,
Suresh
From: "art.klassen" Canada
To: "'Sales Summit'" : Summit Tours Egypt
Sent: Saturday, February 20, 2010 4:05 PM
Subject: RE: Egypt Tour
Dear Emad
We arrived home safely after 5 weeks away and are just getting over jet lag. We enjoyed our time in Egypt and we want to thank you for making all the arrangements for us. It all worked out well, The accommodations were excellent, and our time at Sharma El Sheikh was very relaxing.
Art
From: Sami Rassas Tunisia
To: Sales Summit : Summit Tours Egypt
Sent: Thursday, January 07, 2010 12:06 PM
Subject: Words of appreciations
Dear Mr. Emad,
I am sending these few words to express my thanks and appreciations for all the high quality and professional services me and my family enjoyed during our vacation in Egypt organized by your company.
All steps of the predefined program were conducted smoothly thanks to your qualified, friendly and very helpful people that we met in Cairo, Aswan, Luxor and Sharm El Shaikh.
My special thanks go to:
1. Aymen, Hamdy and Emad Mohsen in Cairo
2. Akram in Luxor / Aswan (Nile cruise)
3. Moghraby in Luxor
4. Khaled in Sharm
Congratulations for having such nice and qualified people among your staff.
Hoping to deal once again in the near future with your company.
Keep up the good work.
Best regards.
Sami Rassas
Reservoir Geologist (Geo-Modeller)
From: "Anthony" United Kingdom
To: sales@summittoursegypt.com
Sent: Sunday, January 03, 2010 2:37 PM
Subject: Thank you
Comments : We just wanted to thank everyone at Summit Tours for looking after us so well during our Christmas / New Year holiday in Egypt. We wanted to see all the main historical sites and tailored one of your programmes to achieve this, with some relaxation on the Red Sea at the end. Your excellent organisation and planning made everything go very smoothly. However, the real bonus was the friendly and helpful people that Summit Tours have throughout the country. We felt like we were being looked after by friends, from the drivers and company reps to the tour guides / Egyptologists who brought the historical sites alive for us. We found that we had a lot in common and really enjoyed our trip. We will recommend Summit to anyone we know who is planning to travel to Egypt.
Kind Regards,
The Drayton family
From: JIA ( Turkey )
To: sales@summittoursegypt.com
Sent: Friday, December 04, 2009 11:58 AM
Dear Emad
Thank you very much your kindness and all the arrangments you have made for our group in Egypt . The Hotels were excellent – the Nile Cruise was fabioulus , and the guides were the best and most knowledgeable .
We enjoyed Egypt tour with your company and we are waiting your programs fort the Chinese groups.
Best regards
İbrahim Önal
From: Murray Australia
To: Summit tours
Sent: Friday, December 04, 2009 7:57 AM
Subject: Re: your staff
Dear Summit Tours
My friend Michele & I have returned to Australia now from our travels & I was so impressed with your staff & the quality of the tour we booked with you that I wanted to let you know how happy we were.
All your staff were fantastic but particularly Amir Ibrahim, Mohammed Mahfouz & Alaa el Mragby..
These guides are a real credit to your company & I will be recommending your services whenever I have the opportunity
Thank you once again for organizing our trip , it was truly memorable
Regards
Alison Jones
From: Owen LeBourdais Canada – AIS
To: Sales Summit : Summit Tours Egypt
Sent: Thursday, December 03, 2009 8:55 AM
Subject: Nile Cruise ( 9 persons – American International School in Cairo )
Dear Mr. El-Seify and the entire staff at Summit Tours,
On behalf of our group of 9, I would like to thank you for all of your work into putting together an absolutely wonderful vacation for all of us. Upon arriving back in Cairo, I asked my friends if anything could have been improved, and the answer was nothing. It was perfect. From the pick ups in Cairo to Aswan to Abu Simbel to the cruise to Luxor, everything was absolutely amazing. We would like to particularly recommend our guide, Wael, who was friendly, knowledgeable, and a pleasure to be around.
Personally, I cannot thank you, your staff, and your family enough for this wonderful gift. Your generosity left me speechless as I continued to be amazed by cruise ships and temples while we were in Upper Egypt. I simply cannot put into words how grateful I am to everyone involved in this. I hope it is ok that I have been telling my colleagues about how wonderful and professional Summit Tours is, and I hope to see you receive reservations from other AIS staff in the future.
I hope you had a wonderful Eid vacation and I wish you, your company, and especially your family all the best for the future. If there is anything I can ever do for you, or for Mohamed, please do not hesitate to contact me.
Again, thank you so much for an amazing experience.
Mr. Owen LeBourdais
American International School of Egypt
From: Susan & Tem Canada
To: sales@summittoursegypt.com
Sent: Monday, November 16, 2009 2:27 PM
Subject: Susan & Tim – Egypt & Jordan Tour
Dear Emad:
Thank you for the wonderful service . First your best guides/Egyptologists 'Prince' Amir, Ha! ha! make sure you call him Prince, Emad Mohesen, these two definitely need a BONUS they went over & beyond to help us with anything! Emen from Aswan was good too, she led us to a great restaurant & we had fun at the Nuwbeian village.
We absolutely loved our snorkel tour, Bob & the staff were great, the lunch
was yummy & I wish we would've spent a couple more days in Sharm.
Aswan Basma hotel - great, good view, food, comfortable
Cairo - Zoser hotel, accommodating-switched to queen bed - rooms poorly lit, good shower
Morganland - very small shower - nice views
Jordan - Crown plaza good food, fabulous beds very comfortable
MovenPick - Thank you we loved it our favourite!!! Wish we had another night there!! It also was the only hotel that had a warm enough pool to swim
Geneva - Big enough room, but very drab
Anyway I won't go on too much more. We're not big city people but I would come & see Cairo again, also would very much like to spend 4 - 5 days in Dahab snorkelling!
Best regards, Susan & Tim
From: Marian Ciaramella USA
To: sales@summittoursegypt.com
Sent: Saturday, October 31, 2009 12:36 AM
Subject: Egypt & The Middle East Tour ( Jordan , Syria & Lebanon )
Dear E-mad;
We are back home , The entire trip was amazing. The countries, guides and people were so very warm and your staff was unbelievable. I have told everyone how attentive you were regarding Jennys' illness.
Without a doubt, the Mideast is my favorite adventure and Summit tours were wonderful. I will contact you to arrange our trip for Lebanon , Dubai & Oman on October 2010 .
Sincerely
Marian Ciaramella
From: Rita Barker United Kingdom
To: Summit Tours Egypt
Sent: Friday, September 18, 2009 2:20 PM
Subject: Re: Egypt Tour : Lake Nasser Cruise & Nile Cruise : Starting May 04, 2009
Dear Emad and Amir
We would all like to thank you very much for our recent visit to Egypt and for making our time in your wonderful country such a pleasant stay. I used your company last year and having used you again I would have no hesitation in recommending you to anyone who wished to visit Cairo. Please also thank our driver Samir (I think - sorry if I have got this wrong). How he drives in Cairo is a miracle. We found you all so welcoming and informative. Our thanks to you once again and we wish you all the best for the future.
Kind regards,
Rita and Keith Barker and Barry and Doreen Smith
From: Ruth : Canada
To: Summit Tours Egypt
Sent: Monday, August 17, 2009 5:46 AM
Subject: Re: Egypt Tour : Lake Nasser Cruise & Nile Cruise : Starting May 04, 2009
Dear Mohanad,
Please excuse the long delay in writing to thank you and your company for the excellent service you provided throughout my trip to Egypt with Allan Lawson in May. After leaving Egypt, we continued our travels in several European countries and are now both back in Canada again.
We have many great memories of our trip to Egypt and have been telling our family and friends what an amazing and beautiful country Egypt is and how friendly the people are. We also tell them about how happy we were with your company. The staff in your office with whom we exchanged emails before and during the trip as well as the people who met us to organize transfers were all extremely courteous, helpful and responsive to our needs. We were especially pleased with our tour guide, Amir Ibrahim, in Cairo, who went out of his way to make Cairo a most memorable experience.
So thank you again from myself and Allan and we hope to be able to use your services again if we are ever in Egypt.
Best wishes,
Ruth
From: Hany Ghabrial Canada
To: 'Sales Summit'
Sent: Friday, July 24, 2009 4:38 PM
Subject: Trip Feedback
Mr. Emad A-Aziz
Sales & Marketing Manager,
Summit Tours
Dear Mr. A-Aziz,
This note is to express our full satisfaction with the professional service that we received from your company during our two-week trip to Egypt. From the airport rep, to the driver, the Cairo tour guide, the rep that accompanied us to Sukhna and back, everyone met or exceeded our expectations and helped make our visit a very pleasant one. Your company reflects very positively on Egypt and we will be glad to use your services for our next visit to Egypt and also to recommend Summit Tours to our friends here in Canada.
Of special mention:
- Mr. Amir, in addition to doing an excellent job as a guide, he made our tours very pleasant because while maintaining a professional and polite approach, he also made us feel that we were with a friend.
- The van was very convenient, spacious, always on time and adequately air-conditioned.
- Upon our return from Sukhna to Cairo, the agent (Mr. Imad Mohsen ) got us very nice rooms on a high floor with a fabulous view of the Nile.
It was a pleasure to do business with your company and we wish you the best.
HANY GHABRIAL
From: Karol Mayer : USA
To: Summit Tours Egypt
Sent: Thursday, June 18, 2009 9:31 PM
Subject: Summit Tours in Egypt
Hello, Emad,
Here's what Chris & Liliya have to say about their excellent trip to Egypt. They are still in awe of everything they saw, and truly loved it. Maybe we can all come back in a year or so.
Thanks for taking good care of them!
Karol Mayer
GalaxSea Cruises & Tours
From: Chris Moos
Subject: Summit Tours in Egypt
Date: Thursday, June 18, 2009, 1:19 PM
Hi Karol
Just wanted to give you some formal feedback on our stay in Egypt and time with Summit Tours. Please feel free to share this with Emad of Summit Tours.
We had several guides:
Ayman who picked us up and took us to Airport both from our International flights and the Luxor flights
Emad Mohsen and Amir who guided us in Cairo with the Driver Sabri (I'm not sure of the spelling of the names, so I apologize if I get them wrong)
Achmed and driver Said in Luxor.
We found the Sheraton Hotel to be very nice, accomodating and we thoroughtly enjoyed our time there. The room was clean, nice and without any problems. The breakfast and staff were really good. Very welcoming and helpful. We had the same waiter every morning (Mohammed) and he made our mornings delightful and fun.
All the guides were really good. From the first moment of arrival they were friendly, helpful and very willing to explain and help us with understanding the history of Egypt and explaining the significance of where we were visiting. They kept us on schedule without seeming to push us and made sure that we hit all the highpoints.
I really can't mention any specific guide more than the others. Ayman is such a gentleman and very helpful and willing to explain anything we asked. He guided us through the airports and control points so expertly that it was faster than the checkout line in Walmart. Emad Mohsen and Amir kept us interested, entertained and made us feel more like friends than customers. Achmed in Luxor is so proud of his city and history that he filled us with a real sense of ancient egypt.
I would recommend that any of your future clients who visit Egypt to use the services of Summit and these guides. The Drivers have our utmost admiration for their skill and patience. They drove professionally and from having seen the roads and traffic I know that I wouldn't want to drive in Egypt - they were both great.
I hope that we weren't too much of a burden for the guides and drivers with our questions and sometimes moving slow due to the heat. They all were very watchful over us and we felt very safe and never worried.
We had only a limited amount of time in Egypt and wanted to see as much as possible. Summit Tours did a great job in scheduling and including everything that we had wanted and their recommendations were absolutely great.
Sincerely
Chris & Liliya Moos
From: Leslie Chironga : United Kingdom
To: Summit Tours Egypt
Sent: Sunday, May 17, 2009 8:44 PM
Subject: Egypt Tour : Program # STC01 for 6 nights 7 days : Cairo - Nile Cruise ( Luxor & Aswan ) - Cairo : Starting May 07, 2009
Dear All at Summit Tours
We would like to thank everybody at Summit Tours who made our visit to Egypt such a wonderful experience. The airport transfers were as scheduled. The two Egyptologists (one in Cairo and the other in Luxor/Aswan) were very good with detailed information on ancient Egypt.
We hope to revisit later to explore more of the splendor on ancient Egypt.
Regards
Leslie & Faith Chironga
From: Mazen Zaidan : UAE
To: Summit Tours Egypt
Sent: Sunday, May 17, 2009 12:24 PM
Subject: Re: Nile Cruise program # STNC05
Dear Mr. Emad
Sorry for the very late reply as I will leave Dubai to Syria permanently, I hope you and your family members are fine.
The trip was good, we enjoyed being in Egypt.
The room, food, facilities were good. The staff were too kind and we faced no problems el hamdulellah.
Thanks allot for your care follow up and detailed emails. I will never forget your kind and friendly cooperation.
Kindest Regards
Mazen Zaidan
From: Sylvia Goldstar : Philippines
To: Summit Tours Egypt
Sent: Tuesday, April 14, 2009 4:27 PM
Subject: Re: Egypt & Jordan Tour Feed back
Hi Emad. We had a great time. All was perfect. The English speaking tour guides and drivers were all good. It will be a trip we will never forget in our lifetime. The cruise was really 5 star. I would love to go to Alexandria and Sharm el sheikh next time.
Shookram!
Sylvia
From: Frank Krhoun : USA
To: Summit Tours Egypt
Sent: Thursday, March 12, 2009 9:27 PM
Subject: Thanks- Attn: Mr. A-Aziz : Egypt & Jordan Tour
Mr. A-Aziz,
I apologize for being so late in sending this to you but I want to thank you for putting together the tour for the Kleins, Sharon and myself. We had a fabulous time in Egypt and Jordan and saw so many wonderful things. It is truly amazing how the structures built thousands of years ago still remain today. Some even had the original paint on them. I wish we had that type of paint today.
The hotels were great as was the food at them. They were all clean and well maintained with staffs that would assist us when we needed something. There was always someone there to help us with our luggage and answer any questions we had.
Your guides were friendly and very knowledgeable of the ancient civilization as well as today’s Egypt. It was really great that we were able to learn about both Egypts and being able to compare it to our lifestyle in the United States. The guides were there whenever we arrived at out destinations and assisted us in transferring our belongings. If we wanted to modify our agenda a bit they were very eager to assist us. Amir and the driver in Cairo were especially good to us no matter what time or how late. In Sharm I attempted to get some money from an ATM and it never gave it to me. The guide talked to the bank personnel on his cell phone while at the ATM and then took us to the Bank of Egypt office the next day. I was reimbursed that money several weeks later.
Overall you did a great job for us and we will all recommend you and your firm if we have other friends who want to go to Egypt. Please pass along our thanks to all your guides for making this a memorable trip for all of us.
Thanks again.
Frank Krhoun
From: Michael Eisenberg ( USA )
To: Summit Tour
Sent: Tuesday, February 10, 2009 4:04 PM
Subject: Fwd: Thank you ( Camire Group – Egypt Tour )
Dear Emad ,
Attached is the wonderful letter we have received from Maurice Camire.
It makes me very happy that I had the pleasure of working with you and your great team on providing such an enjoyable and very meaningful experience.
It is a great pleasure working with you!
I will also forward a copy of Maurice's letter to Janet, so she understands even better the excellence of your organization.
Fond regards to all.
Mike
--------------------------------
Dear Mike,
Donna and I and our group of 16 returned from Egypt last Friday after spending 12 days on a tour that was extraordinary in every aspect. The flights were punctual and uneventful. The hotels were beautiful and well situated. The ship was the best one on the Nile. Everyone commented on the size of the rooms, the size of the bathrooms and delighted while sitting on their private balconies. The food at every venue was consistently plentiful.
Our guides, Mahmoud Awd and Mohsen Al-Barbary were among the best we’ve had in the past 30 years. They were extraordinarily knowledgeable and well-informed, while being charming and caring. Our tour leader, Maged, was ever attentive to our comfort and safety. He took care of countless details with ease and aplomb. Emad met us upon arrival and met us again at departure. During our stay, he phoned me and met me again at the Meridien. I’ve never experienced so much attention on any tour. What a treat it is to work with him!
The itinerary transported us through the many centuries of Egyptian history. With the tutelage that Mahmoud and Mohsen so ably provided, we discovered, appreciated and learned throughout our stay in Egypt. And we had fun too.
I want to thank you and Emad for your unflagging assistance during the planning stages of this program and throughout the 12 days of the actual trip. No one can ever meet your standards.
Very warmest regards,
Maurice Camire
From : Shivani Desai ( USA )
To: Summit Tour
Sent: Friday, February 20, 2009 9:43 AM
Subject: Re: Egypt trip
Hi Amrita,
The Tour guides were especially great! They took care of everything for us, our tours, our food, our shopping! The service was great, the arrangements fell perfect to what was given, and the cruise was also good. Aside from tipping EVERYONE you meet in Egypt, the overall trip was absolutely memorable. I plan on sending my parents on it! And referring every tour guide we had to everyone who intends on touring Egypt in the future!
Thank you so much for setting everything up!
Shivani
From: Jeff Green ( USA )
To: Summit Tours
Sent: Monday, January 19, 2009 4:17 PM
Subject: Egypt & Jordan Tour
Hello Khaled and Khalil. I have posted pictures from mine and David's holiday in Egypt and Jordan. Thank you both for making our trip more than wonderful. We look forward to visiting your part of the world again. You and your families are welcome in our home anytime you like. We would love to show you Oklahoma (although there isn't a lot to see, it is a peaceful and restful place). I hope this finds you both well, and having a prosperous new year. Much love, your friend,
Jeff Green
From: Nicholas Yoong ( Malaysia )
To: Summit Tours
Sent: Sunday, January 18, 2009 6:50 PM
Subject: feedback
Emad
Dropping a short note to say thanks for organizing the trip. Amir the tour guide was excellent (and Maged too). He / they came across as incredibly hardworking, genuinely sincere and wanting to exceed client expectations. Khaled from Sharm el Sheikh also came across very well / professional. In short he was excellent.
Selection of hotels - the person who organized the selection of hotels was brilliant. For example, at Siag we had a room with the view of the pyramids, at heliopolis there was a view of palmyra, at red suez canal there was a view of the suez canal and at morganland which was not bad.
The organizers of the Syrian leg was excellent. Mr. Iyad Abo Al Shamat and his driver Jamal was first class.
Best wishes.
Nic
From: Pradeep Rai ( USA )
To: Summit Tours
Sent: Wednesday, January 07, 2009 9:55 PM
Subject: Summit Tours Report
Dear Mohanad/Emad,
My wife and I were glad to visit Jordan and Egypt with Summit Tours. It was a remarkable trip and both of us thoroughly enjoyed it. We were very impressed by Jeraash, Petra, Pyramids, Sleeper Train, and Nile Cruise. People of both the countries are extremely nice, and that makes the journey even more joyful. We will be glad to recommend Summit Tours to anybody and everybody. You can definitely use our names and email addresses for reference.
Unique things: Jeraash (underrated) is one of the most marvelous Roman architecture sites around the world, matched only by Pompeii in the south Italy. (I have been to Pompeii as well.) Its design and column structure are awesome. The rock-cut architecture of Petra is amazing. Dead Sea deserves its praise, but Pyramids and Nile River exceed the expectation. All the temples visited during the course of Nile Cruise were extraordinary as well.
Safety: When we visit any new country, where we do not know the language and the place, our biggest concern is safety. We were very glad that the representatives of Summit Tours always accompanied us wherever we went. The moment we deplaned, we were met by your representative and then handed over to the tour guide. Thus, we were always with somebody from Summit Tours. We appreciate this very much and it really made us relaxed on the tour.
We also had the opportunity to walk by ourselves in El Souq (Luxor), Khan El Khalili Bazaar (Cairo), and area around Siag Pyramids Hotels in Giza. We felt very safe wherever we went. There were many people at each of these sites, who were trying very hard to sell their products to us and there was lots of bargaining in each store, but we never felt intimidated. Everybody was nice and warming.
Tour guides: While in Jordan and Egypt, we were assisted by many people. Particularly in Egypt, there were many people who helped us at different junctures. The three people, who stand tall among all others, are Khaled, Hossam and Ayman. Technically, Khaled and Ayman were not tour guides, but all of them were very helpful and each one of them went out of their way to help us. The highest ranked official that we met from Summit Tours was Mr. Maghrabe (Luxor). He was very nice, courteous and pleasant. It was very heartening to meet him.
The most surprising thing: Sleeping Trains – We were awed by the sleeping trains. They were simply the best in the word. They were very comfortable and luxurious. The coach conductors were very nice and courteous. The views from the trains were stunning. These trains were better than flights in every respect. I am glad we were on these trains rather than flights.
Since we knew nothing about the train system in Egypt, you could have booked us on any train and we would not have noticed the difference. In fact, we saw many Indian tourists riding on the ordinary Egyptian Railway trains. But, we were really glad and thankful that you booked us on the sleeping trains.
Freebies: In the deserts of Wadi Rum, we went to drink tea at a stall near Lawrence of Arabia carving on the rock. Both my wife and I gulped two cups of tea each and also ate some biscuits before realizing that the shop owner was not going to charge us anything for the tea. It was a cold and windy morning in the middle of the dessert and I am very he had to buy water somewhere else and carry it to his stall for all purposes. His kind gesture touched us. Similarly, in El Souq (Luxor) we bought two sets of three pyramids each in 35 LE total from a guy in the late 20s. I saw him drinking tea, so I asked him where was the teashop. He took us to the teashop, offered chairs, and then gave us free tea.
We had a wonderful time with Summit Tours. We are glad that we toured Jordan and Egypt with Summit Tours and we will be pleased to recommend you to anybody and everybody.
Regards,
Pradeep
From: Juni Sjarif ( UAE )
To: Summit Tours
Sent: Friday, December 19, 2008 9:39 PM
Subject: Re: Thank You
Dear Emad,
Just a note to thanked you and your team.
We really had a great time in Egypt.
Wish you & the team all the best
Kind Regards,
Juni & Rainier
From: Keith & Carol Powell ( Australia )
To: Summit Tours
Sent: Wednesday, December 10, 2008 8:56 AM
Subject: Egypt/Jordan Tour September 2008
Dear Summit Tours,
Ref: ST430/10/2008
Our apologies for being a bit slow in writing to you on our experiences in Egypt/Jordan after we returned home in late October 2008.
Overall we had a very interesting tour .The hotels where we stayed were very good and the meals (Breakfast and Dinner) were also excellent. The only place where we did not get the evening meals was in Cairo but we ate in the hotel restaurants each night.
We appreciated the helpfulness of each of the guides and appreciated the history of each place we visited.
Thank you once again for the organization of the tour.
Regards
Carol and Keith Powell
From: Karima M. Emam ( Kuwait )
To: Summit Tours
Sent: Sunday, November 30, 2008 1:11 PM
Subject: RE: Optional tours & guide as requested
Good Day Mohanad ,
On behalf of Irvin and me , we will like to appreciate your service it has been fabulous as always and please send our appreciation to Mr. Khaled he been so good and helpful for the two of us , actually Irvin is recommending your company now to his friend in the American camp and they will be dealing with you one of them I will arrange a trip for him to sharm by end of January 09 and more to come inchallah .
Regards,
Karima M. Emam
From: Richard D. Oppenheimer ( USA )
To: Summit Tours
Sent: Friday, November 21, 2008 11:04 PM
Subject: Trip report
Dear Emad:
I just returned from my trip to Egypt, and wish to thank you very much. While my trip was too short to really enjoy your country, the time I did have was wonderful. My tour guide, Emir was extremely polite and efficient. I was promptly met at the airport by your airport representative who assisted me through the Visa formalities and passport control. I was then greeted by Emir, who escorted me to your bus, and assisted me with my hotel check in.
Emir escorted me everywhere. He would not leave my side, and explained everything in great detail to me. He assisted me in shopping for gifts and souvenirs, and always said I was never under any pressure to buy anything. He wouldn't permit me to be accosted by beggars or street peddlers at any of the sites. When it was time to leave the next day for my flight to Sharm, Emir again escorted me to the airport and assisted with check in. I would feel very comfortable recommending Summit and Emir to all of my friends.
Best Regards,
Richard D. Oppenheimer
From: Shanda Doherty ( Canada )
To: Summit Tours
Sent: Monday, November 17, 2008 12:19 PM
Subject: Return of the Dohery Family from their Nile Cruises
Dear Summit Tours,
My parents departed Egypt early this morning and will be back in Canada before they realise it. I wanted to thank you for your wonderful service every step along their tour. They had nothing but wonderful things to say about Summit, the logistical organisation was impeccable, the connections smooth and the tour guides provided by Summit were informative and patient. My parents told me that the two cruises were very different and that they preferred the Lake Nasser Cruise to the Nile River Cruise; They said that the staff of the Kasr Ibrim were fantastic, very helpful and creative. Thank you for arranging such a wonderful vacation.
Best Regards,
Shanda
From: Ebenezer Daniels and Shailabala Daniels. ( U S A )
To: Summit Tours
Sent: Sunday, August 31, 2008 11:22 PM
Subject: Return from Egypt-Jordan Tour
Dear Mr. A-Aziz,
Greetings! We are back from a gorgeous trip to Egypt and-Jordan safe and sound and with memories of ancient historic sites coupled with pleasant stay at different resorts. We are very much thankful to you for the efforts you and your colleagues took in making our dream come true in the real sense. Let me add- we will be happy to recommend Summit Tours to our friends and relatives for well-managed as well as affordable and enjoyable tours.
With best regards to you and your colleagues,
Yours sincerely,
Ebenezer Daniels and Shailabala Daniels.
From : Derek, Carolyn, and Katie Jakovich ( U S A )
To: Summit Tours
Sent: Friday, June 20, 2008 6:41 AM
Subject: Egypt Pictures from Reese Group Tour – Egypt & Jordan
Hi Folks – here are some pictures we thought you might enjoy….. I’m learning on the fly how to manage these digital pictures…. We took over 900 pics..
Bill – I had told Donna I would send her this one…..
Emad - please share the picture of Aaron and Hamid with Hamid…. Not sure the spelling of his name is correct….. thanks again for a great trip…
Carol and Steve – thanks again for leading us on a wonderful adventure…. And you too Mike… take care,
Derek, Carolyn and Katie Jakovich ,
From: Dave Race ( U S A )
To: Summit Tours
Sent: Thursday, June 19, 2008 8:27 PM
Subject: Re: Egypt & Petra Trip
Emad,
It was a pleasure to get to know you during our trip to your beautiful country. What an incredible journey you put together for us! You and your staff were outstanding. The level of service was beyond expectations -- professional, extremely knowledgeable, and friendly. I will enthusiastically recommend you and your company to my family and friends.
Please look us up if you come to Texas. We'd love to see you again.
Warm regards,
Dave and Kera
From: Reese , Stephen ( U S A )
To: Summit Tours
Sent: Monday, June 16, 2008 4:43 PM
Subject: Re: Welcome Back Home
Thanks to you Emad. I enjoyed meeting you, and hope we can see each other again in the future. The trip was a big success.
Sincerely,
“Prof”
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