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Testimonials
From: Carlo Nino ( USA )
To: Sales Summit
Sent: Tuesday, April 06, 2010 3:24 PM
Subject: Re: Everything is Good
This has been one of the most unforgettable tours I have ever been on.
I have traveled to Tanzania and Kenya on tours but this was the best coordinated tour I have ever been on. I would be pleased to leave a very positive testimonial.
I would also like to make comments in regard to your operators.
If you have contact information for Amir from Cairo, please send it to me so I can give him my kindest regards. He was our first experience after Ayman. Please send him my information.
I will follow this message up pending your response.
From: Rena Becker ( USA )
To: Sales Summit
Sent: Monday, April 05, 2010 3:59 AM
Subject: Re: Engineering Group – Nebraska ( 48 persons )
Emad,
Thank you for your gracious work on these documents and the entire trip. Thank You also for the Easter wishes.
I am now rested and back in full swing planning other trips around the world. Your team was most gracious as we travelled from place to place and very accommodating with the sand storm and changes in plans.
Emad Mohsen truly worked hard to get our group what they needed as well as introduced many of us to other aspects of Egyptian Culture. He was a great leader , a great worker and he continued to fight for our group to see all the many areas we saw on our trip. You, Emad Mohsen , the Guides and all others we met were most accommodating and helped in so many ways. We had a tremendous trip, one we will never forget.
Soon, I hope to bring my husband and father back, on that trip I will look forward to seeing the other places you have mentioned and also some of the amazing historical parts of your great country that I have already seen .
Have a wonderful week and year. Thank You again.
Rena Becker
College of Engineering
From: Thao Nguyen ( USA )
To: Sales Summit
Sent: Monday, March 29, 2010 4:51 PM
Subject: Re: Egypt Trip – Nebraska Engineering College
Mr. A-Aziz,
Thank you so much for your company's help for our entire trip.
It was an honor to work with you and your company.
Our students definitely had a wonderful experience in Egypt for their 10 days there. There are couple of them already missing Egypt. So you can tell that they loved it!!!
We're definitely looking forward to work with you in the long run.
I will sure keep in touch with you
Wish you best with everything and take care!
Thao Nguyen
College of Engineering
From: Allan Schwartz ( Canada )
To: Info Summit
Sent: Friday, March 26, 2010 10:47 PM
Subject: comments on our recent trip – Egypt & Jordan
Good afternoon!
First of all let me congratulate Summit Tours and their organization. My wife and I had an extremely enjoyable trip.. the arrangements worked out very well; the accomodations were more than acceptable and the guides and drivers were both punctual, courteous and informative. The sights in Egypt were most impressive and the 3 day cruise down the Nile very peaceful.
Jordan was great (Petra was sensational and the guide there was excellent) and we must strongly suggest that whomever you send on to Amman, please MAKE SURE that you include a visit to Jerash as a must! A city tour of Amman is probably not required... not a lot to see, but Jerash was quite memorable. Mount Nebo... not as exciting.
We have no hesitation in recommending your company to other travellers.
Regards
Allan & Elizabeth Schwartz
From: Jamie ( UK )
To: Sales Summit
Sent: Tuesday, March 23, 2010 10:16 PM
Subject: Re: Egypt Tour
Emad A-Aziz,
Flight in was ok. Delays in Frankfurt.
Our guide Amir in Cairo is fantastic. I would recommend to anyone. He is more than a guide, he is a friend. Wonderful that you have him and our driver in Cairo E-hab. Both so polite, caring, helpful and a joy to be with. They are both great with our child as well.
I can’t say enough about them.
The hotel in Luxur is great. Better than Cairo. More room for us. Cairo was ok, clean, just on the small side.
I hope that your company has a survey when we are back home. We have really good reviews.
Jamie Boutwell
From: Suresh Challa ( USA & India )
To: Sales Summit
Sent: Tuesday, February 23, 2010 3:05 PM
Subject: Evaluation of our trip to Egypt & Jordan ( 27 persons )
Dear Emad,
My apologies for the long delay in getting back to you about the wonderful trip we had.
I have been meaning to send you a quick note on the evaluation but I got so busy after the vacation that I just did not have time to complete the note I started to write. Now I can't even find the note that I started ;-)
Anyway, I wanted to say that we all had a great time and your arrangements have been very good. Barring a few things overall everybody in the group have a good time. My observations are that interestingly Jordan turned out to be a great place for tourists (better than Egypt I must say). I think the main reason was in Egypt the people were very pushy & aggressive and most of us had unpleasant experiences when dealing with people (mainly sales people in Egypt) but in Jordan we felt more at ease and were pleasantly surprised to see high quality facilities even in remote places.
Once again, I want to thank you for the great time and I have already recommended your services to some our friends.
Warm Regards,
Suresh
From: "art.klassen" ( Canada )
To: "'Sales Summit'"
Sent: Saturday, February 20, 2010 4:05 PM
Subject: RE: Egypt Tour
Dear Emad
We arrived home safely after 5 weeks away and are just getting over jet lag. We enjoyed our time in Egypt and we want to thank you for making all the arrangements for us. It all worked out well, The accommodations were excellent, and our time at Sharma El Sheikh was very relaxing.
Art
From: Sami Rassas ( Tunisia )
To: Sales Summit
Sent: Thursday, January 07, 2010 12:06 PM
Subject: Words of appreciations
Dear Mr. Emad,
I am sending these few words to express my thanks and appreciations for all the high quality and professional services me and my family enjoyed during our vacation in Egypt organized by your company.
All steps of the predefined program were conducted smoothly thanks to your qualified, friendly and very helpful people that we met in Cairo, Aswan, Luxor and Sharm El Shaikh.
My special thanks go to:
1. Aymen, Hamdy and Emad Mohsen in Cairo
2. Akram in Luxor / Aswan (Nile cruise)
3. Moghraby in Luxor
4. Khaled in Sharm
Congratulations for having such nice and qualified people among your staff.
Hoping to deal once again in the near future with your company.
Keep up the good work.
Best regards.
Sami Rassas
Reservoir Geologist (Geo-Modeller)
From: "Anthony" ( UK )
To: sales@summittoursegypt.com
Sent: Sunday, January 03, 2010 2:37 PM
Subject: Thank you
Comments : We just wanted to thank everyone at Summit Tours for looking after us so well during our Christmas / New Year holiday in Egypt. We wanted to see all the main historical sites and tailored one of your programmes to achieve this, with some relaxation on the Red Sea at the end. Your excellent organisation and planning made everything go very smoothly. However, the real bonus was the friendly and helpful people that Summit Tours have throughout the country. We felt like we were being looked after by friends, from the drivers and company reps to the tour guides / Egyptologists who brought the historical sites alive for us. We found that we had a lot in common and really enjoyed our trip. We will recommend Summit to anyone we know who is planning to travel to Egypt.
Kind Regards,
The Drayton family
From: JIA ( Turkey )
To: sales@summittoursegypt.com
Sent: Friday, December 04, 2009 11:58 AM
Dear Emad
Thank you very much your kindness and all the arrangments you have made for our group in Egypt . The Hotels were excellent – the Nile Cruise was fabioulus , and the guides were the best and most knowledgeable .
We enjoyed Egypt tour with your company and we are waiting your programs fort the Chinese groups.
Best regards
İbrahim Önal
From: Murray ( Australia )
To: Summit tours
Sent: Friday, December 04, 2009 7:57 AM
Subject: Re: your staff
Dear Summit Tours
My friend Michele & I have returned to Australia now from our travels & I was so impressed with your staff & the quality of the tour we booked with you that I wanted to let you know how happy we were.
All your staff were fantastic but particularly Amir Ibrahim, Mohammed Mahfouz & Alaa el Mragby..
These guides are a real credit to your company & I will be recommending your services whenever I have the opportunity
Thank you once again for organizing our trip , it was truly memorable
Regards
Alison Jones
From: Owen LeBourdais ( Canada ) – AIS
To: Sales Summit
Sent: Thursday, December 03, 2009 8:55 AM
Subject: Nile Cruise ( 9 persons – American International School in Cairo )
Dear Mr. El-Seify and the entire staff at Summit Tours,
On behalf of our group of 9, I would like to thank you for all of your work into putting together an absolutely wonderful vacation for all of us. Upon arriving back in Cairo, I asked my friends if anything could have been improved, and the answer was nothing. It was perfect. From the pick ups in Cairo to Aswan to Abu Simbel to the cruise to Luxor, everything was absolutely amazing. We would like to particularly recommend our guide, Wael, who was friendly, knowledgeable, and a pleasure to be around.
Personally, I cannot thank you, your staff, and your family enough for this wonderful gift. Your generosity left me speechless as I continued to be amazed by cruise ships and temples while we were in Upper Egypt. I simply cannot put into words how grateful I am to everyone involved in this. I hope it is ok that I have been telling my colleagues about how wonderful and professional Summit Tours is, and I hope to see you receive reservations from other AIS staff in the future.
I hope you had a wonderful Eid vacation and I wish you, your company, and especially your family all the best for the future. If there is anything I can ever do for you, or for Mohamed, please do not hesitate to contact me.
Again, thank you so much for an amazing experience.
Mr. Owen LeBourdais
American International School of Egypt
From: Susan & Tem ( Canada )
To: sales@summittoursegypt.com
Sent: Monday, November 16, 2009 2:27 PM
Subject: Susan & Tim – Egypt & Jordan Tour
Dear Emad:
Thank you for the wonderful service . First your best guides/Egyptologists 'Prince' Amir, Ha! ha! make sure you call him Prince, Emad Mohesen, these two definitely need a BONUS they went over & beyond to help us with anything! Emen from Aswan was good too, she led us to a great restaurant & we had fun at the Nuwbeian village.
We absolutely loved our snorkel tour, Bob & the staff were great, the lunch
was yummy & I wish we would've spent a couple more days in Sharm.
Aswan Basma hotel - great, good view, food, comfortable
Cairo - Zoser hotel, accommodating-switched to queen bed - rooms poorly lit, good shower
Morganland - very small shower - nice views
Jordan - Crown plaza good food, fabulous beds very comfortable
MovenPick - Thank you we loved it our favourite!!! Wish we had another night there!! It also was the only hotel that had a warm enough pool to swim
Geneva - Big enough room, but very drab
Anyway I won't go on too much more. We're not big city people but I would come & see Cairo again, also would very much like to spend 4 - 5 days in Dahab snorkelling!
Best regards, Susan & Tim
From: Marian Ciaramella ( USA )
To: sales@summittoursegypt.com
Sent: Saturday, October 31, 2009 12:36 AM
Subject: Egypt & The Middle East Tour ( Jordan , Syria & Lebanon )
Dear E-mad;
We are back home , The entire trip was amazing. The countries, guides and people were so very warm and your staff was unbelievable. I have told everyone how attentive you were regarding Jennys' illness.
Without a doubt, the Mideast is my favorite adventure and Summit tours were wonderful. I will contact you to arrange our trip for Lebanon , Dubai & Oman on October 2010 .
Sincerely
Marian Ciaramella
From: Rita Barker United Kingdom
To: Summit Tours Egypt
Sent: Friday, September 18, 2009 2:20 PM
Subject: Re: Egypt Tour : Lake Nasser Cruise & Nile Cruise : Starting May 04, 2009
Dear Emad and Amir
We would all like to thank you very much for our recent visit to Egypt and for making our time in your wonderful country such a pleasant stay. I used your company last year and having used you again I would have no hesitation in recommending you to anyone who wished to visit Cairo. Please also thank our driver Samir (I think - sorry if I have got this wrong). How he drives in Cairo is a miracle. We found you all so welcoming and informative. Our thanks to you once again and we wish you all the best for the future.
Kind regards,
Rita and Keith Barker and Barry and Doreen Smith
From: Ruth Tabacnik : Canada
To: Summit Tours Egypt
Sent: Monday, August 17, 2009 5:46 AM
Subject: Re: Egypt Tour : Lake Nasser Cruise & Nile Cruise : Starting May 04, 2009
Dear Mohanad,
Please excuse the long delay in writing to thank you and your company for the excellent service you provided throughout my trip to Egypt with Allan Lawson in May. After leaving Egypt, we continued our travels in several European countries and are now both back in Canada again.
We have many great memories of our trip to Egypt and have been telling our family and friends what an amazing and beautiful country Egypt is and how friendly the people are. We also tell them about how happy we were with your company. The staff in your office with whom we exchanged emails before and during the trip as well as the people who met us to organize transfers were all extremely courteous, helpful and responsive to our needs. We were especially pleased with our tour guide, Amir Ibrahim, in Cairo, who went out of his way to make Cairo a most memorable experience.
So thank you again from myself and Allan and we hope to be able to use your services again if we are ever in Egypt.
Best wishes,
Ruth Tabacnik
From: Hany Ghabrial Canada
To: 'Sales Summit'
Sent: Friday, July 24, 2009 4:38 PM
Subject: Trip Feedback
Mr. Emad A-Aziz
Sales & Marketing Manager,
Summit Tours
Dear Mr. A-Aziz,
This note is to express our full satisfaction with the professional service that we received from your company during our two-week trip to Egypt. From the airport rep, to the driver, the Cairo tour guide, the rep that accompanied us to Sukhna and back, everyone met or exceeded our expectations and helped make our visit a very pleasant one. Your company reflects very positively on Egypt and we will be glad to use your services for our next visit to Egypt and also to recommend Summit Tours to our friends here in Canada.
Of special mention:
- Mr. Amir, in addition to doing an excellent job as a guide, he made our tours very pleasant because while maintaining a professional and polite approach, he also made us feel that we were with a friend.
- The van was very convenient, spacious, always on time and adequately air-conditioned.
- Upon our return from Sukhna to Cairo, the agent (Mr. Imad Mohsen ) got us very nice rooms on a high floor with a fabulous view of the Nile.
It was a pleasure to do business with your company and we wish you the best.
HANY GHABRIAL
From: Karol Mayer : USA
To: Summit Tours Egypt
Sent: Thursday, June 18, 2009 9:31 PM
Subject: Summit Tours in Egypt
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Hello, Emad,
Here's what Chris & Liliya have to say about their excellent trip to Egypt. They are still in awe of everything they saw, and truly loved it. Maybe we can all come back in a year or so.
Thanks for taking good care of them!
Karol Mayer
GalaxSea Cruises & Tours
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From: Chris Moos
Subject: Summit Tours in Egypt
Date: Thursday, June 18, 2009, 1:19 PM
Hi Karol
Just wanted to give you some formal feedback on our stay in Egypt and time with Summit Tours. Please feel free to share this with Emad of Summit Tours.
We had several guides:
Ayman who picked us up and took us to Airport both from our International flights and the Luxor flights
Emad Mohsen and Amir who guided us in Cairo with the Driver Sabri (I'm not sure of the spelling of the names, so I apologize if I get them wrong)
Achmed and driver Said in Luxor.
We found the Sheraton Hotel to be very nice, accomodating and we thoroughtly enjoyed our time there. The room was clean, nice and without any problems. The breakfast and staff were really good. Very welcoming and helpful. We had the same waiter every morning (Mohammed) and he made our mornings delightful and fun.
All the guides were really good. From the first moment of arrival they were friendly, helpful and very willing to explain and help us with understanding the history of Egypt and explaining the significance of where we were visiting. They kept us on schedule without seeming to push us and made sure that we hit all the highpoints.
I really can't mention any specific guide more than the others. Ayman is such a gentleman and very helpful and willing to explain anything we asked. He guided us through the airports and control points so expertly that it was faster than the checkout line in Walmart. Emad Mohsen and Amir kept us interested, entertained and made us feel more like friends than customers. Achmed in Luxor is so proud of his city and history that he filled us with a real sense of ancient egypt.
I would recommend that any of your future clients who visit Egypt to use the services of Summit and these guides. The Drivers have our utmost admiration for their skill and patience. They drove professionally and from having seen the roads and traffic I know that I wouldn't want to drive in Egypt - they were both great.
I hope that we weren't too much of a burden for the guides and drivers with our questions and sometimes moving slow due to the heat. They all were very watchful over us and we felt very safe and never worried.
We had only a limited amount of time in Egypt and wanted to see as much as possible. Summit Tours did a great job in scheduling and including everything that we had wanted and their recommendations were absolutely great.
Sincerely
Chris & Liliya Moos
From: Leslie Chironga : United Kingdom
To: Summit Tours Egypt
Sent: Sunday, May 17, 2009 8:44 PM
Subject: Egypt Tour : Program # STC01 for 6 nights 7 days : Cairo - Nile Cruise ( Luxor & Aswan ) - Cairo : Starting May 07, 2009
Dear All at Summit Tours
We would like to thank everybody at Summit Tours who made our visit to Egypt such a wonderful experience. The airport transfers were as scheduled. The two Egyptologists (one in Cairo and the other in Luxor/Aswan) were very good with detailed information on ancient Egypt.
We hope to revisit later to explore more of the splendor on ancient Egypt.
Regards
Leslie & Faith Chironga
From: mazen zaidan : UAE
To: Summit Tours Egypt
Sent: Sunday, May 17, 2009 12:24 PM
Subject: Re: Nile Cruise program # STNC05
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Dear Mr. Emad
Sorry for the very late reply as I will leave Dubai to Syria permanently, I hope you and your family members are fine.
The trip was good, we enjoyed being in Egypt.
The room, food, facilities were good. The staff were too kind and we faced no problems el hamdulellah.
Thanks allot for your care follow up and detailed emails. I will never forget your kind and friendly cooperation.
Kindest Regards
Mazen Zaidan |
From: Sylvia Goldstar : Philippines
To: Summit Tours Egypt
Sent: Tuesday, April 14, 2009 4:27 PM
Subject: Re: Egypt & Jordan Tour Feed back
Hi Emad. We had a great time. All was perfect. The English speaking tour guides and drivers were all good. It will be a trip we will never forget in our lifetime. The cruise was really 5 star. I would love to go to Alexandria and Sharm el sheikh next time.
Shookram!
Sylvia
From: Frank Krhoun : USA
To: Summit Tours Egypt
Sent: Thursday, March 12, 2009 9:27 PM
Subject: Thanks- Attn: Mr. A-Aziz : Egypt & Jordan Tour
Mr. A-Aziz,
I apologize for being so late in sending this to you but I want to thank you for putting together the tour for the Kleins, Sharon and myself. We had a fabulous time in Egypt and Jordan and saw so many wonderful things. It is truly amazing how the structures built thousands of years ago still remain today. Some even had the original paint on them. I wish we had that type of paint today.
The hotels were great as was the food at them. They were all clean and well maintained with staffs that would assist us when we needed something. There was always someone there to help us with our luggage and answer any questions we had.
Your guides were friendly and very knowledgeable of the ancient civilization as well as today’s Egypt. It was really great that we were able to learn about both Egypts and being able to compare it to our lifestyle in the United States. The guides were there whenever we arrived at out destinations and assisted us in transferring our belongings. If we wanted to modify our agenda a bit they were very eager to assist us. Amir and the driver in Cairo were especially good to us no matter what time or how late. In Sharm I attempted to get some money from an ATM and it never gave it to me. The guide talked to the bank personnel on his cell phone while at the ATM and then took us to the Bank of Egypt office the next day. I was reimbursed that money several weeks later.
Overall you did a great job for us and we will all recommend you and your firm if we have other friends who want to go to Egypt. Please pass along our thanks to all your guides for making this a memorable trip for all of us.
Thanks again.
Frank Krhoun
From: Michael Eizenberg ( USA )
To: Summit Tour
Sent: Tuesday, February 10, 2009 4:04 PM
Subject: Fwd: Thank you ( Camire Group – Egypt Tour )
Dear Emad,
Attached is the wonderful letter we have received from Maurice Camire.
It makes me very happy that I had the pleasure of working with you and your great team on providing such an enjoyable and very meaningful experience.
It is a great pleasure working with you!
I will also forward a copy of Maurice's letter to Janet, so she understands even better the excellence of your organization.
Fond regards to all.
Mike
--------------------------------
Dear Mike,
Donna and I and our group of 16 returned from Egypt last Friday after spending 12 days on a tour that was extraordinary in every aspect. The flights were punctual and uneventful. The hotels were beautiful and well situated. The ship was the best one on the Nile. Everyone commented on the size of the rooms, the size of the bathrooms and delighted while sitting on their private balconies. The food at every venue was consistently plentiful.
Our guides, Mahmoud Awd and Mohsen Al-Barbary were among the best we’ve had in the past 30 years. They were extraordinarily knowledgeable and well-informed, while being charming and caring. Our tour leader, Maged, was ever attentive to our comfort and safety. He took care of countless details with ease and aplomb. Emad met us upon arrival and met us again at departure. During our stay, he phoned me and met me again at the Meridien. I’ve never experienced so much attention on any tour. What a treat it is to work with him!
The itinerary transported us through the many centuries of Egyptian history. With the tutelage that Mahmoud and Mohsen so ably provided, we discovered, appreciated and learned throughout our stay in Egypt. And we had fun too.
I want to thank you and Emad for your unflagging assistance during the planning stages of this program and throughout the 12 days of the actual trip. No one can ever meet your standards.
Very warmest regards,
Maurice Camire
From : Shivani Desai ( USA )
To: Summit Tour
Sent: Friday, February 20, 2009 9:43 AM
Subject: Re: Egypt trip
Hi Amrita,
The Tour guides were especially great! They took care of everything for us, our tours, our food, our shopping! The service was great, the arrangements fell perfect to what was given, and the cruise was also good. Aside from tipping EVERYONE you meet in Egypt, the overall trip was absolutely memorable. I plan on sending my parents on it! And referring every tour guide we had to everyone who intends on touring Egypt in the future!
Thank you so much for setting everything up!
Shivani
From: Jeff Green ( USA )
To: Summit Tours
Sent: Monday, January 19, 2009 4:17 PM
Subject: Egypt & Jordan Tour
Hello Khaled and Khalil. I have posted pictures from mine and David's holiday in Egypt and Jordan. Thank you both for making our trip more than wonderful. We look forward to visiting your part of the world again. You and your families are welcome in our home anytime you like. We would love to show you Oklahoma (although there isn't a lot to see, it is a peaceful and restful place). I hope this finds you both well, and having a prosperous new year. Much love, your friend,
Jeff Green
From: Nicholas Yoong ( Malaysia )
To: Summit Tours
Sent: Sunday, January 18, 2009 6:50 PM
Subject: feedback
Emad
Dropping a short note to say thanks for organizing the trip. Amir the tour guide was excellent (and Maged too). He / they came across as incredibly hardworking, genuinely sincere and wanting to exceed client expectations. Khaled from Sharm el Sheikh also came across very well / professional. In short he was excellent.
Selection of hotels - the person who organized the selection of hotels was brilliant. For example, at Siag we had a room with the view of the pyramids, at heliopolis there was a view of palmyra, at red suez canal there was a view of the suez canal and at morganland which was not bad.
The organizers of the Syrian leg was excellent. Mr. Iyad Abo Al Shamat and his driver Jamal was first class.
Best wishes.
Nic
From: Pradeep Rai ( USA )
To: Summit Tours
Sent: Wednesday, January 07, 2009 9:55 PM
Subject: Summit Tours Report
Dear Mohanad/Emad,
My wife and I were glad to visit Jordan and Egypt with Summit Tours. It was a remarkable trip and both of us thoroughly enjoyed it. We were very impressed by Jeraash, Petra, Pyramids, Sleeper Train, and Nile Cruise. People of both the countries are extremely nice, and that makes the journey even more joyful. We will be glad to recommend Summit Tours to anybody and everybody. You can definitely use our names and email addresses for reference.
Unique things: Jeraash (underrated) is one of the most marvelous Roman architecture sites around the world, matched only by Pompeii in the south Italy. (I have been to Pompeii as well.) Its design and column structure are awesome. The rock-cut architecture of Petra is amazing. Dead Sea deserves its praise, but Pyramids and Nile River exceed the expectation. All the temples visited during the course of Nile Cruise were extraordinary as well.
Safety: When we visit any new country, where we do not know the language and the place, our biggest concern is safety. We were very glad that the representatives of Summit Tours always accompanied us wherever we went. The moment we deplaned, we were met by your representative and then handed over to the tour guide. Thus, we were always with somebody from Summit Tours. We appreciate this very much and it really made us relaxed on the tour.
We also had the opportunity to walk by ourselves in El Souq (Luxor), Khan El Khalili Bazaar (Cairo), and area around Siag Pyramids Hotels in Giza. We felt very safe wherever we went. There were many people at each of these sites, who were trying very hard to sell their products to us and there was lots of bargaining in each store, but we never felt intimidated. Everybody was nice and warming.
Tour guides: While in Jordan and Egypt, we were assisted by many people. Particularly in Egypt, there were many people who helped us at different junctures. The three people, who stand tall among all others, are Khaled, Hossam and Ayman. Technically, Khaled and Ayman were not tour guides, but all of them were very helpful and each one of them went out of their way to help us. The highest ranked official that we met from Summit Tours was Mr. Maghrabe (Luxor). He was very nice, courteous and pleasant. It was very heartening to meet him.
The most surprising thing: Sleeping Trains – We were awed by the sleeping trains. They were simply the best in the word. They were very comfortable and luxurious. The coach conductors were very nice and courteous. The views from the trains were stunning. These trains were better than flights in every respect. I am glad we were on these trains rather than flights.
Since we knew nothing about the train system in Egypt, you could have booked us on any train and we would not have noticed the difference. In fact, we saw many Indian tourists riding on the ordinary Egyptian Railway trains. But, we were really glad and thankful that you booked us on the sleeping trains.
Freebies: In the deserts of Wadi Rum, we went to drink tea at a stall near Lawrence of Arabia carving on the rock. Both my wife and I gulped two cups of tea each and also ate some biscuits before realizing that the shop owner was not going to charge us anything for the tea. It was a cold and windy morning in the middle of the dessert and I am very he had to buy water somewhere else and carry it to his stall for all purposes. His kind gesture touched us. Similarly, in El Souq (Luxor) we bought two sets of three pyramids each in 35 LE total from a guy in the late 20s. I saw him drinking tea, so I asked him where was the teashop. He took us to the teashop, offered chairs, and then gave us free tea.
We had a wonderful time with Summit Tours. We are glad that we toured Jordan and Egypt with Summit Tours and we will be pleased to recommend you to anybody and everybody.
Regards,
Pradeep
From: Juni Sjarif ( UAE )
To: Summit Tours
Sent: Friday, December 19, 2008 9:39 PM
Subject: Re: Thank You
Dear Emad,
Just a note to thanked you and your team.
We really had a great time in Egypt.
Wish you & the team all the best
Kind Regards,
Juni & Rainier
From: Keith & Carol Powell ( Australia )
To: Summit Tours
Sent: Wednesday, December 10, 2008 8:56 AM
Subject: Egypt/Jordan Tour September 2008
Dear Summit Tours,
Ref: ST430/10/2008
Our apologies for being a bit slow in writing to you on our experiences in Egypt/Jordan after we returned home in late October 2008.
Overall we had a very interesting tour .The hotels where we stayed were very good and the meals (Breakfast and Dinner) were also excellent. The only place where we did not get the evening meals was in Cairo but we ate in the hotel restaurants each night.
We appreciated the helpfulness of each of the guides and appreciated the history of each place we visited.
Thank you once again for the organization of the tour.
Regards
Carol and Keith Powell
From: Karima M. Emam ( Kuwait )
To: Summit Tours
Sent: Sunday, November 30, 2008 1:11 PM
Subject: RE: Optional tours & guide as requested
Good Day Mohanad ,
On behalf of Irvin and me , we will like to appreciate your service it has been fabulous as always and please send our appreciation to Mr. Khaled he been so good and helpful for the two of us , actually Irvin is recommending your company now to his friend in the American camp and they will be dealing with you one of them I will arrange a trip for him to sharm by end of January 09 and more to come inchallah .
Regards,
Karima M. Emam
From: Richard D. Oppenheimer ( USA )
To: Summit Tours
Sent: Friday, November 21, 2008 11:04 PM
Subject: Trip report
Dear Emad:
I just returned from my trip to Egypt, and wish to thank you very much. While my trip was too short to really enjoy your country, the time I did have was wonderful. My tour guide, Emir was extremely polite and efficient. I was promptly met at the airport by your airport representative who assisted me through the Visa formalities and passport control. I was then greeted by Emir, who escorted me to your bus, and assisted me with my hotel check in.
Emir escorted me everywhere. He would not leave my side, and explained everything in great detail to me. He assisted me in shopping for gifts and souvenirs, and always said I was never under any pressure to buy anything. He wouldn't permit me to be accosted by beggars or street peddlers at any of the sites. When it was time to leave the next day for my flight to Sharm, Emir again escorted me to the airport and assisted with check in. I would feel very comfortable recommending Summit and Emir to all of my friends.
Best Regards,
Richard D. Oppenheimer
From: Shanda Doherty ( Canada )
To: Summit Tours
Sent: Monday, November 17, 2008 12:19 PM
Subject: Return of the Dohery Family from their Nile Cruises
Dear Summit Tours,
My parents departed Egypt early this morning and will be back in Canada before they realise it. I wanted to thank you for your wonderful service every step along their tour. They had nothing but wonderful things to say about Summit, the logistical organisation was impeccable, the connections smooth and the tour guides provided by Summit were informative and patient. My parents told me that the two cruises were very different and that they preferred the Lake Nasser Cruise to the Nile River Cruise; They said that the staff of the Kasr Ibrim were fantastic, very helpful and creative. Thank you for arranging such a wonderful vacation.
Best Regards,
Shanda
From: Michael Eizenberg ( USA )
To: Summit Tour
Sent: Tuesday, February 10, 2009 4:04 PM
Subject: Fwd: Thank you ( Camire Group – Egypt Tour )
Dear Emad,
Attached is the wonderful letter we have received from Maurice Camire.
It makes me very happy that I had the pleasure of working with you and your great team on providing such an enjoyable and very meaningful experience.
It is a great pleasure working with you!
I will also forward a copy of Maurice's letter to Janet, so she understands even better the excellence of your organization.
Fond regards to all.
Mike
--------------------------------
Dear Mike,
Donna and I and our group of 16 returned from Egypt last Friday after spending 12 days on a tour that was extraordinary in every aspect. The flights were punctual and uneventful. The hotels were beautiful and well situated. The ship was the best one on the Nile. Everyone commented on the size of the rooms, the size of the bathrooms and delighted while sitting on their private balconies. The food at every venue was consistently plentiful.
Our guides, Mahmoud Awd and Mohsen Al-Barbary were among the best we’ve had in the past 30 years. They were extraordinarily knowledgeable and well-informed, while being charming and caring. Our tour leader, Maged, was ever attentive to our comfort and safety. He took care of countless details with ease and aplomb. Emad met us upon arrival and met us again at departure. During our stay, he phoned me and met me again at the Meridien. I’ve never experienced so much attention on any tour. What a treat it is to work with him!
The itinerary transported us through the many centuries of Egyptian history. With the tutelage that Mahmoud and Mohsen so ably provided, we discovered, appreciated and learned throughout our stay in Egypt. And we had fun too.
I want to thank you and Emad for your unflagging assistance during the planning stages of this program and throughout the 12 days of the actual trip. No one can ever meet your standards.
Very warmest regards,
Maurice Camire
From : Shivani Desai ( USA )
To: Summit Tour
Sent: Friday, February 20, 2009 9:43 AM
Subject: Re: Egypt trip
Hi Amrita,
The Tour guides were especially great! They took care of everything for us, our tours, our food, our shopping! The service was great, the arrangements fell perfect to what was given, and the cruise was also good. Aside from tipping EVERYONE you meet in Egypt, the overall trip was absolutely memorable. I plan on sending my parents on it! And referring every tour guide we had to everyone who intends on touring Egypt in the future!
Thank you so much for setting everything up!
Shivani
From: Jeff Green ( USA )
To: Summit Tours
Sent: Monday, January 19, 2009 4:17 PM
Subject: Egypt & Jordan Tour
Hello Khaled and Khalil. I have posted pictures from mine and David's holiday in Egypt and Jordan. Thank you both for making our trip more than wonderful. We look forward to visiting your part of the world again. You and your families are welcome in our home anytime you like. We would love to show you Oklahoma (although there isn't a lot to see, it is a peaceful and restful place). I hope this finds you both well, and having a prosperous new year. Much love, your friend,
Jeff Green
From: Nicholas Yoong ( Malaysia )
To: Summit Tours
Sent: Sunday, January 18, 2009 6:50 PM
Subject: feedback
Emad
Dropping a short note to say thanks for organizing the trip. Amir the tour guide was excellent (and Maged too). He / they came across as incredibly hardworking, genuinely sincere and wanting to exceed client expectations. Khaled from Sharm el Sheikh also came across very well / professional. In short he was excellent.
Selection of hotels - the person who organized the selection of hotels was brilliant. For example, at Siag we had a room with the view of the pyramids, at heliopolis there was a view of palmyra, at red suez canal there was a view of the suez canal and at morganland which was not bad.
The organizers of the Syrian leg was excellent. Mr. Iyad Abo Al Shamat and his driver Jamal was first class.
Best wishes.
Nic
From: Pradeep Rai ( USA )
To: Summit Tours
Sent: Wednesday, January 07, 2009 9:55 PM
Subject: Summit Tours Report
Dear Mohanad/Emad,
My wife and I were glad to visit Jordan and Egypt with Summit Tours. It was a remarkable trip and both of us thoroughly enjoyed it. We were very impressed by Jeraash, Petra, Pyramids, Sleeper Train, and Nile Cruise. People of both the countries are extremely nice, and that makes the journey even more joyful. We will be glad to recommend Summit Tours to anybody and everybody. You can definitely use our names and email addresses for reference.
Unique things: Jeraash (underrated) is one of the most marvelous Roman architecture sites around the world, matched only by Pompeii in the south Italy. (I have been to Pompeii as well.) Its design and column structure are awesome. The rock-cut architecture of Petra is amazing. Dead Sea deserves its praise, but Pyramids and Nile River exceed the expectation. All the temples visited during the course of Nile Cruise were extraordinary as well.
Safety: When we visit any new country, where we do not know the language and the place, our biggest concern is safety. We were very glad that the representatives of Summit Tours always accompanied us wherever we went. The moment we deplaned, we were met by your representative and then handed over to the tour guide. Thus, we were always with somebody from Summit Tours. We appreciate this very much and it really made us relaxed on the tour.
We also had the opportunity to walk by ourselves in El Souq (Luxor), Khan El Khalili Bazaar (Cairo), and area around Siag Pyramids Hotels in Giza. We felt very safe wherever we went. There were many people at each of these sites, who were trying very hard to sell their products to us and there was lots of bargaining in each store, but we never felt intimidated. Everybody was nice and warming.
Tour guides: While in Jordan and Egypt, we were assisted by many people. Particularly in Egypt, there were many people who helped us at different junctures. The three people, who stand tall among all others, are Khaled, Hossam and Ayman. Technically, Khaled and Ayman were not tour guides, but all of them were very helpful and each one of them went out of their way to help us. The highest ranked official that we met from Summit Tours was Mr. Maghrabe (Luxor). He was very nice, courteous and pleasant. It was very heartening to meet him.
The most surprising thing: Sleeping Trains – We were awed by the sleeping trains. They were simply the best in the word. They were very comfortable and luxurious. The coach conductors were very nice and courteous. The views from the trains were stunning. These trains were better than flights in every respect. I am glad we were on these trains rather than flights.
Since we knew nothing about the train system in Egypt, you could have booked us on any train and we would not have noticed the difference. In fact, we saw many Indian tourists riding on the ordinary Egyptian Railway trains. But, we were really glad and thankful that you booked us on the sleeping trains.
Freebies: In the deserts of Wadi Rum, we went to drink tea at a stall near Lawrence of Arabia carving on the rock. Both my wife and I gulped two cups of tea each and also ate some biscuits before realizing that the shop owner was not going to charge us anything for the tea. It was a cold and windy morning in the middle of the dessert and I am very he had to buy water somewhere else and carry it to his stall for all purposes. His kind gesture touched us. Similarly, in El Souq (Luxor) we bought two sets of three pyramids each in 35 LE total from a guy in the late 20s. I saw him drinking tea, so I asked him where was the teashop. He took us to the teashop, offered chairs, and then gave us free tea.
We had a wonderful time with Summit Tours. We are glad that we toured Jordan and Egypt with Summit Tours and we will be pleased to recommend you to anybody and everybody.
Regards,
Pradeep
From: Juni Sjarif ( UAE )
To: Summit Tours
Sent: Friday, December 19, 2008 9:39 PM
Subject: Re: Thank You
Dear Emad,
Just a note to thanked you and your team.
We really had a great time in Egypt.
Wish you & the team all the best
Kind Regards,
Juni & Rainier
From: Keith & Carol Powell ( Australia )
To: Summit Tours
Sent: Wednesday, December 10, 2008 8:56 AM
Subject: Egypt/Jordan Tour September 2008
Dear Summit Tours,
Ref: ST430/10/2008
Our apologies for being a bit slow in writing to you on our experiences in Egypt/Jordan after we returned home in late October 2008.
Overall we had a very interesting tour .The hotels where we stayed were very good and the meals (Breakfast and Dinner) were also excellent. The only place where we did not get the evening meals was in Cairo but we ate in the hotel restaurants each night.
We appreciated the helpfulness of each of the guides and appreciated the history of each place we visited.
Thank you once again for the organization of the tour.
Regards
Carol and Keith Powell
From: Karima M. Emam ( Kuwait )
To: Summit Tours
Sent: Sunday, November 30, 2008 1:11 PM
Subject: RE: Optional tours & guide as requested
Good Day Mohanad ,
On behalf of Irvin and me , we will like to appreciate your service it has been fabulous as always and please send our appreciation to Mr. Khaled he been so good and helpful for the two of us , actually Irvin is recommending your company now to his friend in the American camp and they will be dealing with you one of them I will arrange a trip for him to sharm by end of January 09 and more to come inchallah .
Regards,
Karima M. Emam
From: Richard D. Oppenheimer ( USA )
To: Summit Tours
Sent: Friday, November 21, 2008 11:04 PM
Subject: Trip report
Dear Emad:
I just returned from my trip to Egypt, and wish to thank you very much. While my trip was too short to really enjoy your country, the time I did have was wonderful. My tour guide, Emir was extremely polite and efficient. I was promptly met at the airport by your airport representative who assisted me through the Visa formalities and passport control. I was then greeted by Emir, who escorted me to your bus, and assisted me with my hotel check in.
Emir escorted me everywhere. He would not leave my side, and explained everything in great detail to me. He assisted me in shopping for gifts and souvenirs, and always said I was never under any pressure to buy anything. He wouldn't permit me to be accosted by beggars or street peddlers at any of the sites. When it was time to leave the next day for my flight to Sharm, Emir again escorted me to the airport and assisted with check in. I would feel very comfortable recommending Summit and Emir to all of my friends.
Best Regards,
Richard D. Oppenheimer
From: Shanda Doherty ( Canada )
To: Summit Tours
Sent: Monday, November 17, 2008 12:19 PM
Subject: Return of the Dohery Family from their Nile Cruises
Dear Summit Tours,
My parents departed Egypt early this morning and will be back in Canada before they realise it. I wanted to thank you for your wonderful service every step along their tour. They had nothing but wonderful things to say about Summit, the logistical organisation was impeccable, the connections smooth and the tour guides provided by Summit were informative and patient. My parents told me that the two cruises were very different and that they preferred the Lake Nasser Cruise to the Nile River Cruise; They said that the staff of the Kasr Ibrim were fantastic, very helpful and creative. Thank you for arranging such a wonderful vacation.
Best Regards,
Shanda
From: Ebenezer Daniels and Shailabala Daniels. ( U S A )
Sent: Sunday, August 31, 2008 11:22 PM
Subject: Return from Egypt-Jordan Tour
Mr. Emad A-Aziz
Sales & Marketing Manager,
Summit tours,
Al-Obour City - Al - Hay Al - Awal
Mahalya A5 - Villa Number 20 - Cairo 11828
Dear Mr. A-Aziz,
Greetings! We are back from a gorgeous trip to Egypt and-Jordan safe and sound and with memories of ancient historic sites coupled with pleasant stay at different resorts. We are very much thankful to you for the efforts you and your colleagues took in making our dream come true in the real sense. Let me add- we will be happy to recommend Summit Tours to our friends and relatives for well-managed as well as affordable and enjoyable tours.
With best regards to you and your colleagues,
Yours sincerely,
Ebenezer Daniels and Shailabala Daniels.
From : Derek, Carolyn, and Katie Jakovich ( U S A )
To: Summit Tours
Sent: Friday, June 20, 2008 6:41 AM
Subject: Egypt Pictures from Reese Group Tour – Egypt & Jordan
Hi Folks – here are some pictures we thought you might enjoy….. I’m learning on the fly how to manage these digital pictures…. We took over 900 pics..
Bill – I had told Donna I would send her this one…..
Emad - please share the picture of Aaron and Hamid with Hamid…. Not sure the spelling of his name is correct….. thanks again for a
reat trip…
Carol and Steve – thanks again for leading us on a wonderful adventure…. And you too Mike… take care,
Derek, Carolyn and Katie Jakovich ,
From: Dave Race ( U S A )
To: Summit Tours
Sent: Thursday, June 19, 2008 8:27 PM
Subject: Re: Egypt & Petra Trip
Emad,
It was a pleasure to get to know you during our trip to your beautiful country. What an incredible journey you put together for us! You
nd your staff were outstanding. The level of service was beyond expectations -- professional, extremely knowledgeable, and friendly. I
will enthusiastically recommend you and your company to my family and friends.
Please look us up if you come to Texas. We'd love to see you again.
Warm regards,
Dave and Kera
From: Reese, Stephen ( U S A )
To: Summit Tours
Sent: Monday, June 16, 2008 4:43 PM
Subject: Re: Welcome Back Home
Thanks to you Emad. I enjoyed meeting you, and hope we can see each other again in the future. The trip was a big success.
Sincerely,
“Prof”
From: young pharaon ( U S A )
To: Summit Tours
Sent: Wednesday, June 18, 2008 1:17 PM
Subject: thanks for Maged & Summit Tours
Maged ,
Thank you for a wonderful time in Egypt, we will remember you always.
Take care,
Luis Ziegenhirt
From: Adriana Tamburrini ( United Kingdom )
To: Summit Tours
Sent: Tuesday, June 17, 2008 9:40 PM
Subject: OUR STAY IN CAIRO FROM 22ND MAY TO 26TH MAY
Hello Mohanad
I am so sorry it has taken awhile to write this email thanking you for all your help in arranging our tours during our 4 day stay in Cairo. You were all most courteous and friendly to us all at the airport and helpful. e would like to say a big Thank You to Tarek & Sarby.
Tarek was very acknowledgeable on all that we saw, his knowledge on all the museums and contents was excellent. He was always on time and compiled to our wishes.
Sarby our driver can not be praised enough on his excellent driving skills, all four of us felt very safe at all times with him behind the steering wheel, although Sarby can not speak English he managed to communicate with us. Both were perfect gentleman at all times and are a credit to your company.
Please give our kindest regards to Tarek & Sarby & families. We shall highly recommend your travel services to all our friends and family who wish to go to Egypt, also I have attached some pictures to pass on to Tarek and Sarby.
Once again thank you all for making our trip most enjoyable and one my mother will treasure.
Kind regards
Adriana Tamburrini
From: Carol Reese - ( U S A )
To: Summit Tours
Sent: Tuesday, June 17, 2008 12:17 AM
Subject: Re: Egypt & Petra Tour
Hello!
I wanted to take this opportunity to thank you for the wonderful tour you arranged for our group in Egypt. It was an EXCELLENT trip and we all enjoyed it very, very much. You and your colleagues worked very hard to make sure that everyone was treated like a king or queen! We are grateful for the chance to have learned a little about Egypt and I know that many of us would love to return someday.
I also wanted to thank you for the beautiful cartouche that you had made for me. I will treasure it always, and think of your wonderful family whenever I wear it.
I hope that we will meet again soon, and I look forward to exchanging e-mails with your son and the students of his class when school begins again!
Thank you again for taking such good care of us in Egypt. I know that the group arriving in January will be very fortunate to work with you!
Thank you, thank you, thank you!
Sincerely,
Carol Reese
From: Michael Eizenberg - ( U S A )
To: Summit Tours
Sent: Monday, June 16, 2008 5:04 PM
Subject: Thank you is not enough
Dear Emad,
Thank you to you, Hameed, Mohande, Habibi, Mahmoud, and Tarek for what an an
experience in Egypt which could not have been surpassed.
Everything offered was of the highest standard, all all aspects of the trip
were so perfectly managed.
Perhaps what was most appreciated was the extremely king and generous
welcome you and your your colleagues graciously offered to each and everyone
member of the group. Everyone made it home, and is cherishing every memory.
Suzanne joins me with in sending our personal thanks
We have created a weblet for the trip links :-
Guided Tour of Mohammad Ali Mosque Cairo
http://www.youtube.com/watch?v=D8FHM8plEHY
Guided Tour of Upper Egypt
http://www.youtube.com/watch?v=RXdwfYz9sR0
Fim Muhati,Souchran,
Until soon,
Michael
From: Jose Pruneda - ( U S A )
To: Summit Tours
Sent: Sunday, June 15, 2008 9:38 PM
Subject: The Prunedas
Hello Mr. Emad,
Please accept our profound thanks for a wonderful experience in Egypt ; the entire family is very pleased.
Please let Mr. Hameed know that we think he is a wonderful person and that he made our experience in Egypt great. I can't say enough good things about Hameed---he took care of the group and of my family in many countless ways. Please share this with Hameed.
Thanks again, Mr. Emad and Mr. Hameed.
Jose Pruneda
Sandy Simmons
Matthew Pruneda
Alexi Pruneda
From: Al & Lydia Peters - ( U S A )
To: Summit Tours
Sent: Friday, May 02, 2008 3:07 AM
Subject: Egypt & Jordan Tours
Hello. We are now home . I thought you might be interested in some comments from us . Overall the trip was very good. Thank you for picking us up from the metro station. The hotel in Cairo was very good. the guide was average. The female guide in Aswan was knowledgeable. We enjoyed the cruise. The guide in Luxor was very good. The resort in Sheikh was wonderful. The driver from Sheikh to the ferry was not very knowledgeable and drove too fast. The Jordan guide thought we were coming on a later ferry so we had to wait 1 hour. for him. He was a good guide . The hotel in Amman was excellent. All the tour sites were great- we saw a lot and learned much. We enjoyed ourselves and you gave great service. I can recommend your company. Thank you again .
Al & Lydia Peters
From: RICCARDO GALASSI - ( Italy )
To: Summit Tours
Sent: Thursday, May 01, 2008 4:16 PM
Subject: Cairo Daily Tours
Good Afternoon Mr Emad A-Aziz,
this e-mail to thank You and Your staff for the kindness you offer to my family. A particular thanks to Tarak (I hope this is His correct name) and to the driver.
Best Regards
Riccardo Galassi
From: Marta Martinelli - ( Brazil )
To: Summit Tours
Sent: Monday, February 25, 2008 6:00 AM
Subject: Thank You
Dear Emad:
My husband and I would like to thank you for all your help during our visit to Cairo from January 25 to 27, 2008.
Eveything was great , we had a wonderful time!
Please send our special thanks to the guides Miro, Valid, the driver that we unfortunately forgot the name and our special thanks to Mustafa, the tour leader who was a perfect "guardian angel". He was always around, worried about our needs, and very courteous.
Please tell him that we enjoyed his company very much and also the CD he gave us with arabic music!
Be sure we will recommend your services to our friends!
Thanks again and we loved Egypt!
Marta Martinelli
Rio de Janeiro
Brazil
From: RENATO POPOVIC - ( United Kingdom )
To: Summit Tours
Sent: Tuesday, February 19, 2008 3:41 PM
Hi there,
we came back from our wonderful holiday on Sunday the 17th and we wish to thank Summit for great organisation and excellent support troughout our holiday. We would like to thank in particlular to Osama in Luxor who attended every wish of ours, Mohamed in Cairo and the best guide in Cairo - Hani Ahmed.
Hope to see you again,
Thank you and and kind regards,
Renato & Isabel
From: Joe Burns - ( U S A )
To: Summit Tours
Sent: Thursday, January 24, 2008 2:33 AM
Subject: Re: Cairo Tours
Emad was a terrific host and booked us first-rate guides. Thanks.
Joe & Joey Burns
Auburn, AL, US
From: Janet Attard - ( Australia )
To: Summit Tours
Sent: Monday, January 21, 2008 4:27 PM
Subject: Egypt Tour program # STC01
Dear Emad
Yes, thank you so much for following up feed back with regards to our trip to Cairo.
Both my parents and I had a great time, especially on the cruise up the Nile.
The guides that we had were fantastic and very informative.
Thanks again for a great trip to Cairo.
Regards
Jannet Attard
From: Anna Morris ( USA )
To: Summit Tours
Sent: Sunday, January 20, 2008 9:02 PM
Subject: Comments on my recent trip to Egypt & Jordan
Good Morning, Summit;
I am home and, now that I have re-acclimated myself to the cold of Chicago, I want to comment on my recent tour. On behalf of my small group, want to thank you for a well-orchestrated tour. I must admit that I had some reservations about planning a tour entirely over the Internet, but you followed through on every facet of the tour and we were all well-pleased. From the moment Hamid met us at the airport on Jan. 5th, we knew we were in good hands. Our hotels were all first rate, our contacts were knowledgeable, personable and conscientiously concerned with our welfare, enjoyment and satisfaction, and everyone was responsive to our needs and requests.
In retrospect, we would have been satisfied with a 4-day cruise and we wound up eliminating the Alexandria overnight. This was not your fault. We asked for a five-day cruise and insisted on the Alexandria tour. Well, hindsight is always excellent. Otherwise, we were delighted with the scheduled excursions in Egypt. And your team was excellent: Hamid went above and beyond in seeing to our comfort; our driver, Sabry, amazed us with his control of Cairo traffic, and Tarek was excellent. Once he becomes comfortable with the vagaries of the English language as spoken by Americans, he will be exemplary, because he is very knowledgeable and passionate.
The Jordan portion of our tour was also wonderful. Be assured that Mohamed Badran took excellent care of us. He enriched our tour with insights and expanded our comprehension of Jordan's rich history. As a matter of fact, I just compared notes with a friend who traveled to Egypt and Jordan with ……….. We saw more of Jordan than they did. We floated in the Dead Sea, they drove by. We dipped our toes in the River Jordan, and they didn't even get close.
You may be assured that we will recommend Summit Tours to all our friends and colleagues.
Best regards,
Anna Morris.
From: Mahavir Golechha ( India )
To: Sales Summit
ent: Monday, January 21, 2008 8:25 AM
Subject: Egypt & Jordan ( Group of 16 )
Dear Mr. Emad,
Good day to you from Hyderabad.
We all have reached Hyderabad on 20th early hours. We surely have to say that the tour organized by Summit tours was par excellence. I congratulate you and the management on having an excellent team in Mr. Hameed & Mustafa in Cairo and your associates in Luxor, Hurghada, Sharm and Jordan
We all felt that every minor details with regard to our stay, transport & sight seeing was planned and executed in detail. Only on one score I would like to give my suggestion to you is that the guide which was provided for the cruise could not communicate nor explain to us.
We will be recommending your company to all our friends who are willing to visit Egypt and Jordan.
We once again extend our sincere thanks and appreciation for making this trip a most memorable one.
Regards
Mahavir Golechha
From: Janet Attard ( USA & UAE )
To: Sales Summit
Sent: Monday, January 21, 2008 2:27 PM
Subject: RE: Egypt Tour
Dear Emad
Yes, thank you so much for following up feed back with regards to our trip to Cairo.
Both my parents and I had a great time, especially on the cruise up the Nile. The guides that we had were fantastic and very informative.
Thanks again for a great trip to Cairo.
Regards
Jannet Attard
From: Beat Freuler ( Canada & Thailand )
To: Summit Tours
Cc: Khun Suchada
Sent: Wednesday, January 16, 2008 1:04 PM
Subject: Re: Egypt Tour Feed Back
Hi Emad,
I'm still traveling ! At the moment, I'm in Bangkok, Thailand where I've been since the middle of December. After Egypt, I did a 3 week tour of the silk road in China which I did not enjoy very much. I guess I got spoilt by the warm and friendly people of Egypt. They know how to treat a foreigner! In China, the people look sad - there is no joy in their faces. Also, it was bitterly cold at minus 15 in Urumqi.
Khun Suchada also had a great time. Everything was well organized and the guides were very helpful.
Have a great 2008!
Beat Freuler from Bangkok, Thailand
** P.S.: I will certainly recommend your Agency to any friends that might go to
Egypt!
From: "C Shnier" ( Canada )
To: "Sales Summit" <sales@summittoursegypt.com>
Sent: Wednesday, January 16, 2008 10:01 PM
Subject: Re: Egypt Tour
Thank you for your prompt replies to all of my questions, and my wife and I
were very please at the prompt attention we received from the time we were
met in Safaga and escorted to Luxor. The visit was made especially
pleasant due to the efforts of both our guide and driver.
Thank you again
for all of the efforts that Summit Tours offered.
Regards,
Charles and Elaine Shnier
From: "Jonathan Buxton" ( UK )
To: info@summittoursegypt.com
Sent: Thursday, January 03, 2008 12:18 PM
Subject: Re: Egypt Tour
Hello,
We would like to thank you very much for putting together a very good and
interesting 8 days visit to Egypt. We were well looked after by all our tour
leaders and each guide was very informative. We look forward to telling our
friends the advantages of a trip to Egypt with Summit.
JJ and RP Buxton
To: sales@summittoursegypt.com
Sent: Thursday, November 22, 2007 1:22 AM
Subject: Re: Feed Back - Abu Simble Excursion
Hi
The Abu Simbel tour was excellent and the representative in Aswan was very helpful. In Abu Simbel,
I would have no hesitation in recommending your service to other customers
Kind regards
Greg Walton
From: McMahon, Bill ( Australia )
To: Summit Tours
Sent: Thursday, November 08, 2007 2:58 AM
Subject: RE: Tureky & Egypt Tour - Feed back
Emad
My wife and I were extremely happy with the whole interaction with Summit Tours.
This commenced with your quick and concise responses to our initial requests and the preparation of our final itinerary.
The actual Tour from the 3 days in Istanbul to our time in Egypt was very enjoyable. It is a pleasure when everything goes like clock-work!
The Tour Guides and drivers were very informative and a pleasure to be with. I think our whole experience was typified by the quick response from your Team towards the end of our tour when we asked if we could alter the itinerary to include an excursion to Hurghada. Your staff from our Tour leader in Luxor to your operations staff accomplished what at first appeared impossible and enabled us to experience the Red Sea at the conclusion of our tour.
A big thank you to your team for this experience. It is something we will remember for a long time.
In conclusion, we will have no concerns recommending Summit Tours to any of our friends who are looking to visit Egypt.
Regards
Bill
From: "Amira Peter" ( UK )
To: Summit Tours <info@summittoursegypt.com>
Sent: Monday, November 05, 2007 5:35 AM
Subject: Re:Egypt Tour - Feed Back
Dear Emad,
Thanks for getting back...we had a wonderful time in Egypt. I was happy to
see today on the BBC online news that Tutakhamun's mummy has been exposed
for a few special guests. The pictures were great to see (we didn't actually
go to his tomb but saw all the artifacts in the Cairo museum).
In terms of feedback, the Nile Cruise you selected for us was superb. The
staff were extremely courteous, friendly and helpful. The meals were
delicious and the cabins were very well maintained. We loved their towel
surprises. Their Galabia party was very well organised with almost everyone
getting a prize for their tambola tickets.
We were very pleased with your meet and greet services at the various places
as well. Your person at Cairo (also an Emad I think) was very hospitable,
warm, helpful and informative.
Regards,
Amira Peter
From: "Brett Stephenson" ( Australia )
To: Summit Tours
Sent: Monday, November 05, 2007 2:37 AM
Subject: Re: Egypt Tour
Hi Emad
we are home now and very tired.
We very much enjoyed our stay in Egypt.
The accommodation, food etc at le Meridian was fantastic. The room on the boat was good and boat's food was Ok .
I found both guides to be very good and had very good knowledge of places and events in Egypt's history.
I especially thought that Ahmed, our guide for the Nile cruise, was a very good host and he was very very helpful in all matters.
All the tours were very enjoyable.
We will certainly use your company again for our next trip and will recommend you to anyone we know who is visiting Egypt.
Thank you !!
Kind Regards,
Brett Stephenson
From: "David Wilkinson" ( UK )
To: <sales@summittoursegypt.com>
Sent: Sunday, November 04, 2007 10:46 PM
Subject: Re: Egypt Tour
Emad
Thank you for your email. We had a wonderful time in Egypt and were very well looked after by Summit Tours. In particular Hameed was fantastic. We really felt as though nothing was too much trouble and that he was always watching over us to ensure that we were safe and secure. The kids particularly liked him.
Hossam was also very good on the Nile. After Hameed he had a very hard act
to follow but by the end of the tour we had settled down with him.
I would not hesitate in recommending Summit Tours to any friends visiting
Egypt. The only problem for you is that I would say that they should ask for Hameed to look after them in Cairo which will mean that he would not be around to do his day job for you in the office.
Thanks again.
David
From: Quah Chin Seng ( Malaysia )
To: sales@summittoursegypt.com
Sent: Sunday, November 04, 2007 12:00 PM
Subject: RE: Egypt Tour - Feed Back
Hi, Mr. .Aziz
Thanks for your mail and I have arrived Malaysia my home country
your service is perfect .
I had taken many photos and will show to my relatives and friends here, if some one interesting and willing to visit Egypt, i will recommended the Summit tour to them, and will inform you as well...
Thanks and bye.
Quah Chin Seng
To: sales@summittoursegypt.com
Sent: Saturday, November 03, 2007 9:55 AM
Subject: AW: Egypt Tour :
Hallo
At least I want to say Thank You for the greatest holiday we ever had. We enjoyed our time with Imad and Iman and Dina. They all are friends now They took care very well for us. My son enjoyed the Diving course with Osama. He will go back.
Thank you very much the next holiday will be in Alexandria with you and hopefully our new friends.
By By
Birgitta
From: Dr. Sushila Oza. ( India )
To: Summit Tours
Sent: Tuesday, October 30, 2007 5:55 AM
Subject: Re: Egypt Tour
Dear Mr. Aziz,
Greetings from Chennai .
This is just to thank you for organizing a great trip for us.
We had a good trip and were taken good care of by your operatives.
Thank you once again .
With waarm regards.
Sincerely yours.
Dr. Sushila Oza.
From: Rocco and Luciana Ameduri ( Australia )
To: Summit Tours
Sent: Monday, October 29, 2007 2:12 PM
Subject: RE: EGYPT AND JORDAN Tour - Feed Back
Hello Emad,
The following is our group’s assessment of our Egypt and Jordan tour.
*Cairo - Tour leader, guide and accommodation were all very good. Driver and tour leader very helpful and assisted in every way.
*Aswan – Our tour guide was very good and very informative.
*Abu Simble – Fantastic
*Presidential Nile cruise – Good. A little more variation in food would have been good. Accommodation was good, crew very friendly and helpful. Egyptologist was excellent.
Luxor –We took a Balloon ride in Luxor over the “Valley of the Kings” in early morning. What a FANTASTIC experience. I would recommend you offer this experience to your clients.
*Sharm-El–Shiekh – Pyramisa resort a great place to unwind and relax for a few days. Very nice. We were driven 2 hours to Nuwaybi where we caught the ferry to Aqaba. We arrived at approximately 12:00 noon. The ferry was to leave at about 12:30pm, but did not leave for Aqaba until 4:30pm. We arrived in Aqaba at 6:30 pm where our tour guide was waiting for us.
**Jordan – Arrived Aqaba at 6:30pm no time to visit Wadi Rum. Drove directly to hotel and arrived at approximately 9:30 pm. Our tour guide, Badran (Buddy) was fantastic. Nothing was too much trouble for him and he was very professional and knowledgeable wherever we visited. Our whole group would highly recommend your company continue to use his services.
**Petra – FANTASTIC, what a wonderful place. Buddy’s commentary wherever we visited was excellent.
All other sites in Jordan were wonderful. Accommodation and meals in Jordan were first class. We had a fantastic time in Jordan.
Overall we had a wonderful time in Egypt and Jordan and would be happy to recommend to friends they use “Summit Tours”
Hope to use Summit Tours again when we visit other Middle East countries.
Regards
Rocco and Luciana Ameduri
From: Podila Phanindra ( Uganda )
To: Summit Tours
Sent: Thursday, October 25, 2007 4:22 PM
Subject: Re: Egypt Tour - Feed Back
Dear Mr. Emad
Thank you for the mail.
The trip to Egypt has been excellent.
The services rendered by Summit staff are very good.
From the minute I arrived in Cairo to the minute I left Cairo, the Summit staff took care of all the needs.
The service is un-comparable.
Kindly convey my regards to all the people in Summit.
with regards
yours sincerely
Podila V S Phanindra
From: cathycathy ( China )
To: sales@summittoursegypt.com
Sent: Monday, October 22, 2007 11:03 AM
Subject: RE: Egypt Tour - Feed Back
Dear Emad A-Aziz:
your company's service is very good. Thank you very much for everything .
B.rgds
Cathy
From: "George Hardman" ( USA )
To: Summit Tours <sales@summittoursegypt.com>
Sent: Saturday, October 20, 2007 12:20 AM
Subject: Egypt , Jordan , Syria & Lebanon Tour
Hi Emad:
First of all I wanted to say that the itinerary was fantastic! Our guide in Jordan (Bodi) was one of the best we have ever had. He was knowledgeable, great English and very helpful with everything. Syrian and Lebanon guides were fantastic as well.
The transportation and accommodations was great! Everything as in working condition and clean.
Thanks for the great time and terrific service Emad.
George Hardman
From: JAN THACKABERRY ( Cyprus )
To: sales@summittoursegypt.com
Sent: Friday, October 19, 2007 3:56 PM
Subject: Re: Cairo Tours - Feed Back
Hi Emad
We certainly enjoyed both tours. Was rather confusing to be told that the sound and light show started an hour later than expected, but had a lovely time in a local restaurant near the Pyramids until it was time to watch the show. The guide and driver were very helpful and nice to us and we felt it was money well spent.
The Nile cruise and dinner was also very good - all in all the trip was good and again enjoyed by us all and good value for money.
Thank you to you and your staff for making our short visit even more enjoyable. I would recommend your agency to others without hesitation.
Best wishes
Regards
Jan
From: Jesse Wong ( Canada )
To: Summit Tours
Sent: Thursday, October 18, 2007 8:00 PM
Subject: Re: Egypt Tour - Feed Back
Cairo: A very very good trip. Emad M was a wonderful guide, the driver was very nice. Emad was very knowledgeable and very accommodating as well. Since finding out we were honeymooners, he went the extra mile to include flowers, to play us some music, and to be very kind. We were very impressed with.
We felt that the tour guides really were helpful in accommodating to our needs (when we arrived at the cruise boat, they didn't know we were honeymooners. In fact, all the tour guides didn't know we were honeymooners, even after me explicitly telling the agency we were).
The Pyramid Hotel Le Meridien was an incredible hotel. We'd go back!
Thank you so much
Jesse
From : Don Rivers ( China )
To: Summit Tours
Sent: Monday, September 03, 2007 3:04 PM
Subject: Thank you
I wish to express my gratitude to Summit Tours for providing my wife and I with an excellent vacation. The tour of Egypt was all I had hoped for and more. In particular I wish to single out two people who exelled in their respective positions.
The first, Mr. Ashraf, who made us feel very welcome and dispelled any worries or fears we made have had regarding prospective difficulties. His patience (I don't think we were ever on time, for anything) was boundless.
Secondly, Mr Emad Salama, who was our tour guide in Luxor and Aswan, went above and beyond the call of duty. We made many requests of him and he never let us down.
My profound thanks and appreciation go out to these men for all the work they did for us in making our holiday the trip of a lifetime.
Thanks again,
Don Cunningham
From: "Petra und Samy" ( Austria )
To: Summit Tours
Sent: Saturday, September 01, 2007 4:38 PM
Subject: Egypt Tour : Austrian Group
Dear Mr. Emad,
I would like to let you know that our group of last April enjoyed their trip very much. They liked their Lake Nasser Cruise very much and were also satisfied with your transportation and all the other services. They surely left with a good impression about Egypt and Summit Tours.
Actually they did enjoy their trip to the desert a lot and this is why they are planning on coming back to Egypt to travel the Gilf Kebir in March 2009 and I would like to cooperate with your company again in this regard . I will be in touch .
Thank you and best regards
Samy Badrmany
From : Jennifer Kidd ( USA )
To: Summit Tours
Sent: Wednesday, August 08, 2007 9:11 PM
Subject: RE: Trip to Egypt
Dear Mr. Emad
Thank you VERY much for all this extra work.
We were so pleased with the trip.
Sincerely, Jennifer Kidd
Jennifer L. Kidd, Ph.D.
From: Jeffrey Leap ( USA )
To: Summit Tours
Subject: Re: Egypt Tour
Lol! Thank you Emad! The tour is amazing!!! Ashraf and Mejer are awesome and have made this great!! I want to have them with me again!!! We will be in touch. Thanks again!
Jeffrey S. Leap, CPA, CFE, ACE
From: Ted Orff ( USA )
To: Summit Tours
Sent: Thursday, August 02, 2007 1:17 AM
Subject: Re: Egypt & Jordan
Hello Emad,
First, I’d like to thank you for putting together an excellent itinerary that met both financial and time constraints. Your staff was professional and courteous, and I have high praise for the way I was treated while in Egypt and Jordan.
These are my recommendations for a few areas you may wish to improve to create a better experience for future customers.
Most important, you should alert all customers going to St. Catherine of the elevation. Scuba divers cannot go into elevated areas within 24 hours of diving, and since many people go to Sharm el Sheikh to scuba dive, this represents a potentially dangerous situation.
Also, I would recommend making the excursion to St. Catherine a day trip with return that evening to Sharm el Sheikh, unless the customer has a preference to climb Mt. Moses. The accommodations and night life in Sharm el Sheikh are considerably better than those at St. Catherine.
An option for travelers going to Jordan go by airplane rather than by ferry would also be preferable. While the ferry was inexpensive, it proved unreliable (it was 6 hours late on the day that I traveled).
As stated above, these details are minor and none interfered with the enjoyment of my tour through Egypt and Jordan. Again, many thanks for facilitating this once-in-a-lifetime experience.
Ted.
From: VĂctor Pochat ( Argentinean )
To: Summit Tours
Sent: Wednesday, July 11, 2007 7:19 PM
Subject: Re: Tour # STEO05 : Abu Simble Excursion by Plane fro Aswan & Nile Cruise progran # STNC03
Dear Emad,
We apologize for our delay in replying to your kind message. We would like to express our deep appreciation to you and all the members of your company we have met during our tour in Egypt last April for your kindness and efforts to make our trip very pleasant.
Everything was very well organized, allowing us to enjoy our stay.
We have just one comment we would like to share with you. When informing about the cost of the Nile cruises, we would suggest your company tells the passengers in advance that they have to add a certain amount (about USD 60 in our case) for tips of the ship personnel and a voluntary amount for the guide. It is just to make them know the exact cost they have to foresee.
Be sure we will recommend your company to our friends if they decide to visit your wonderful country.
With our best regards,
Marta and VĂctor Pochat
From: Brian Graham ( USA )
To: Summit Tours
Sent: Monday, June 11, 2007 7:29 AM
Subject: RE: Feed Back for your Egypt Tour
My trip was wonderful and I will keep you in mind when I return for
another vacation.
Brian Graham
From: Rathod, Sejal ( United Kingdom )
To: Summit Tours
Sent: Friday, May 25, 2007 3:41 PM
Subject: RE: Feed Back fro Cairo Tours
Hi summit tours,
I was going to email you myself to thank you for providing such a great service. Myself and my husband were very pleased with how the day turned out and our tour leader Emad Moshen was very helpful and pleasant.
Before we came to Egypt a couple of our friends have also booked the exact same tour on our recommendation, so i hope you will provide them with a great service also. I should start working for you... haha with the many people i have referred to your company! :o)
I cannot think of any negative aspects of the day that would have needed improving in any way. The driver was very good and also the Egyptian tour guide was very good.
Thank you for having us in your lovely country.
Rgds
Sejal PAtel
From: Prashanta ( Uganda )
To: Summit Tours
Sent: Friday, May 18, 2007 7:08 PM
Subject: RE: Egypt Tour
Hi Emad,
I am reading your mail for the first time today. From Cairo, I went to India for a visit.
I came back just last Sunday.
Our trip was fabulous. Ashraf was to good. We miss him a lot.
Thanks a lot.
Regards,
Prashanta
From: Grisco ( Lima, Peru )
To: Summit Tours
Sent: Thursday, May 17, 2007 7:23 PM
Subject: Re: Egypt Tour
Dear Emad:
I highly appreciate your professionalism and responsibility.
My sister owns a travel agency - affiliated to American Express Travel Services - in Lima. I will forward her your contact info in case she has passengers traveling to Egypt. I will seek to recommend Summit Tours to friends in tours to your country.
Thank you again for your services. Best regards.
Gonzalo Risco
From: Vasanth Pai ( UAE - Dubai )
To: Summit Tours \Sent: Saturday, April 21, 2007 7:10 PM
Subject: Re: Syria & Jordan
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